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Sheraton Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center

Choose dates to view prices

The Sheraton Phoenix Downtown offers an upscale retreat in the city’s heart. Relax by the outdoor pool or borrow bikes to explore the neighborhood. Two on-site restaurants provide convenient dining options, so you don’t have to venture far from this central base.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is AU$259
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

City view

Club Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 68 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, City View

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View | Living area

Presidential Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding available
Designer toiletries
  • Sleeps 3
  • 1 King Bed

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About the area

Map
340 N 3rd Street, Phoenix, AZ, 85004

What's nearby

  • Arizona Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Mortgage Matchup Center - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km
  • The Van Buren - 12 min walk - 1.0 km

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Sky Harbor International Airport (PHX) - 14 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬2 min walk

About this property

Sheraton Phoenix Downtown

Upscale hotel near Phoenix Convention Center
Mortgage Matchup Center and Chase Field are located near Sheraton Phoenix Downtown, which provides a corner/local shop, a terrace and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Valet parking (surcharge), access to a nearby health club and express check-out
  • Free newspapers, a TV in reception and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 1003 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 65-inch flat-screen TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hyatt Regency Phoenix

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,852 reviews
The price is AU$338
includes taxes & fees
22 Nov - 23 Nov
Hyatt Regency Phoenix

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.92 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transport to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does Sheraton Phoenix Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Phoenix Downtown?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on 24 Nov 2025 start from AU$207.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Phoenix Downtown pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Phoenix Downtown?

Self-parking is available for USD 36 per night. Valet parking is available for USD 46 per night.

What time is check-in at Sheraton Phoenix Downtown?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Phoenix Downtown?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sheraton Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Chase Field and Mortgage Matchup Center are also within 15 minutes. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - Central Ave Station is 6 minutes.

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Reviews

Sheraton Phoenix Downtown Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

10/10 Excellent

Maria Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Sheraton because my daughters had a Volleyball tournament at the Phoenix Convention Center. The location was good and convenient. I liked the lounge amenities with the type of room and booking we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Abigail Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and felt well-worth the cost, felt very secure and comfortable; plus the gym was fabulous!
Stayed 4 nights in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 3 nights in Jun 2025

8/10 Good

Amir

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I walked into the Sheraton Hotel, it felt like arriving at a friend’s welcoming home—bright, comfortable, and utterly inviting. The staff greeted me with genuine smiles and even went out of their way to move me into a room just steps from the fitness center so I could keep up with my workout. Every moment of my stay was delightful, and I left feeling refreshed and truly cared for.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean place.
Stayed 3 nights in Nov 2024

10/10 Excellent

leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only want to boom Sheraton

Amazing!! I’m a new Sheraton fan all the way. Love the expedited service, modern hotel, great customer service and very welcoming vibe..
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real lap pool and an extensive gym. Great breakfasts at the bar and restaurant.
Stayed 7 nights in Sep 2024

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every few weeks we book a room in downtown phx to have fun on Roosevelt row. Out of all the hotels we have stayed at on an upper scale- so far this one was the best. Good clean rooms, beautiful scene outside your window , beds legit , pillows legit , walking distance to downtown and easy check in! Will definitely be staying. Here again
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, clean and every employee I encountered was friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Rosalinda

Liked: Cleanliness, amenities, property conditions & facilities
The food at the restaurant was bad. Tasteless and expensive. The staff needs to be a little more friendly. The staff at &More cafe was rude, front desk wasn't nice. The only staff that was friendly were the valet employees. Otherwise, the hotel was nice, clean and quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 4 nights in Sep 2022

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This hotel was nice. We were there for a conference in December and it was cold in the hotel. The restaurant had the wall of windows open and it was freezing. The room was comfortable and the staff was super friendly. Also, make sure to try the self driving cars in the city! Waymo self driving cars were amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vassana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 1 night in Sep 2024

8/10 Good

Gina

Great - except for noise

Great location, was able to walk to wedding venue. Unfortunately room was close to outdoor “event center” that was part of hotel and 2 nights couldn’t sleep due to noise. Wastebaskets were too small - trash was overflowing by the time we checked out after 3 nights. Room was nice, bed comfy, shower great.
Stayed 3 nights in Dec 2024

8/10 Good

DUANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An actual lap pool! That is SO rare in hotels these days, and for people like me (artificial discs in back, I NEED to swim each day) it's a VERY welcome feature. Also, like the new TV system (allowing us to access our own Netflix, Pluto etc. accounts). Didn't have time to try food options or do much else, GREAT parking on site. Will stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Cesar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking is a mess.
Stayed 1 night in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks all was good
Stayed 1 night in Jul 2023

10/10 Excellent

Rose

Liked: Staff & service, property conditions & facilities
My family has a wonderful time at the hotel - very nice. We were there for my daughter’s Masters degree graduation, and chose the hotel due to its proximity to ASU Law building. The only thing that I did not like was the soap in the guest rooms - it was kinda masculine smelling. Not unisex at all.
Stayed 3 nights in May 2024

2/10 Terrible

Gardenia

Disliked: Cleanliness, property conditions & facilities

Bed Bug caught

Recently stayed in a room that had a bug on my bed… gross. I took a video because I knew the hotel would think I was lying
Stayed 1 night in Jun 2024

8/10 Good

Flavio Miche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

10/10 Excellent

Wesam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Sheraton Phoenix Downtown March 2024 for a medical conference. Truly walking distance to convention center and pretty much all the nice places to eat downtown. I also run in mornings, so being in a populated safe area was a plus. The restaurant on site is superb. Had lunch there twice. I would have liked some complementary water and coffee in lobby. As those two things are a friendly welcoming touch. Room was very clean and roomy, bed comfortable, AC temp was accurate. Overall 5 stars, suites purpose with some added luxury.
Stayed 4 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet or property parking, had to park off site, quite a walk away.

8/10 Good

Georgiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble getting out of parking lot.
Stayed 1 night in May 2024