Entire home

Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts

Photo gallery for Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts

Outdoor pool, a heated pool - Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts (Scottsdale)
A modern dining area with a marble table set for a meal, large windows, and a flat-screen TV mounted on the wall. - Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts (Scottsdale)
A modern kitchen with a large island, stainless steel appliances, pendant lighting, and a ceiling fan. - Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts (Scottsdale)
A pool table in a room with a high ceiling, a sofa, and framed pictures on the walls. - Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts (Scottsdale)
Property grounds - Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts (Scottsdale)
Sweetwater Estate, a luxurious retreat in Scottsdale, offers an upscale vacation experience with a huge pool featuring water features and slide, outdoor fire pit and private cabana. Enjoy multiple sports courts including basketball/pickleball, volleyball/bocce ball court as well as billiards/ping pong. This estate also boasts an 8-person hot tub perfect for relaxation.

Reviews

8.8 out of 10
Excellent

Entire home

8 bedrooms3 bathroomsSleeps 28372 sq m

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Add dates for prices

About this property

Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts

  • ScottsdaleStays Presents: The Sweetwater Estate
    Best Summer Rates | 8BR Private Acre Resort w/ Pool Slide, Spa & Sports Courts

    Typical 5-Star Guest Review
    “Fantastic weekend in Scottsdale—everything we wanted for a bachelor party. The kitchen, backyard, and pool were the highlights, but the entire home was top notch. For the price, it’s absolutely worth it for large groups. Close to nightlife and golf—quick Uber everywhere.”

    Your Private Scottsdale Resort on a Rare Full Acre

    Welcome to The Sweetwater Estate, a sprawling 8-bedroom multimillion-dollar retreat located in one of Central Scottsdale’s most desirable neighborhoods. Surrounded by luxury estates, this private property delivers a true resort-style experience with one of the largest backyards available on VRBO—approximately 5-8x larger than most Scottsdale vacation rentals.

    LIVE LIKE A MILLIONAIRE. Take advantage of rare seasonal pricing on one of Scottsdale’s premier private group estates.

    Perfect For:
    • Easy-going families
    • Golf trips
    • Bachelor getaways
    • Corporate retreats
    • Sports teams
    • Multi-family vacations
    • Guests seeking a relaxed, fun, resort-style atmosphere

    Why Guests Love The Sweetwater Estate

    ✔ Huge private pool with waterslide
    ✔ Hot tub / spa
    ✔ Pickleball + Basketball courts
    ✔ Sand volleyball court
    ✔ Bocce ball, cornhole & ping pong
    ✔ Covered outdoor cabana with 65” TV
    ✔ Gas fire pit lounge
    ✔ Indoor billiards room
    ✔ 10 flat-screen TVs throughout
    ✔ Massive private backyard with loungers & entertaining areas
    ✔ Rare full-acre property in prime Scottsdale location

    Hosted by ScottsdaleStays

    One of Scottsdale’s largest locally owned vacation rental companies:

    • Thousands of 5-star reviews
    • Full-time local support staff
    • Fast assistance from real Scottsdale-based team members
    • No overseas call centers
    • Service hours: Monday–Saturday, 9AM–5PM

    Important Booking Expectations

    This is a professionally maintained private estate designed primarily for respectful group vacations and easy-going guests seeking a fun Scottsdale experience.

    The property is best suited for:
    • Relaxed families
    • Mature golf & bachelor groups
    • Corporate retreats
    • Guests who understand they are renting a large private home rather than a full-service luxury hotel

    Guests seeking daily maid service, resort staffing, or perfection-level hotel detailing may be more comfortable booking a traditional resort property instead.

    Prime Scottsdale Location

    • Kierland Commons – 5 mins
    • Scottsdale Quarter – 5 mins
    • TPC Scottsdale – 10 mins
    • Old Town Scottsdale – 14 mins
    • Phoenix Sky Harbor Airport – 20 mins

    Close to golf, nightlife, restaurants, shopping, spring training, and Scottsdale events.

    Sleeping Arrangements
    (All bedrooms include TVs & memory foam mattresses)

    East Wing

    • Primary Suite – King bed + ensuite bathroom
    • Bedroom 2 – Full bed - entrance off primary bedroom
    • Bedroom 3 – 2 Queen beds
    • Bedroom 4 – 2 Queen beds
    • Bedroom 5 – King bed

    West Wing

    • Bedroom 6 – 2 Queen beds
    • Bedroom 7 – Queen bed
    • Bedroom 8 – 3 Full beds (includes double-over-double adult caliber bunk)

    Comfortably accommodates large groups. Please confirm total guest count before booking.

    Guest Policies

    • Primary booking guest must be 25+ years old (government-issued ID required)
    • No parties, weddings, or large events permitted
    • Quiet hours strictly enforced per City of Scottsdale regulations
    • Outdoor noise must be reduced after city quiet hours
    • Base rate includes up to 8 guests
    • Additional guests automatically calculated in rate when correct amount of guest added.
    • Maximum occupancy must be approved in advance
    • Unauthorized guests, parties, pets, or events may result in immediate cancellation of stay without refund
    • Outdoor smoking only
    • Indoor smoking will result in substantial additional cleaning charges
    • Outdoor security cameras and noise monitoring devices are used for property protection and city compliance (no indoor cameras)
    • Guests are responsible for keeping the property in similar condition as arrival
    • Pool/spa use is at guest’s own risk
    • Pool equipment, heaters, and controls may not be tampered with
    • Respectful family groups, golf groups, corporate retreats, and mature vacation groups are welcome

    Featured Amenities

    • Heated Pool: $100/night or $400/week + tax
    • Hot Tub Heating / Tech Service: $150 one-time fee
    • BBQ Grill (guest cleans & refills propane as needed)
    • Fire pit lounge area
    • Outdoor cabana with mounted TV
    • Sports courts & lawn games
    • Optional sports equipment rental delivery: $100 + tax
    • Fully stocked kitchen
    • Washer & dryer
    • Starter essentials included

    Check-In Made Easy

    • Secure self-check-in
    • Keyless entry with unique access code
    • No in-person meet required

    Cleaning & Optional Services

    This is a professionally cleaned and maintained private estate — not a full-service hotel or resort.

    The cleaning fee covers:
    • Professional turnover cleaning
    • Weekly pool service
    • Weekly landscaping service
    • Pre-arrival inspections by local staff

    Optional Services:
    • Deep-clean 6 person super crew upgrade: $200 + tax
    • Mid-stay cleaning available upon request

    Guests seeking daily housekeeping, hotel staffing, or perfection-level detailing may be better suited for a traditional luxury resort experience.

    Pets

    • Allowed with prior approval only
    • $150 nonrefundable fee per pet

    FAQ

    Early check-in / late checkout?
    Available when possible from approximately $400 depending on season and availability.

    Pool heating?
    $100/night or $400/week + tax.

    Required forms?
    Yes. Pool & Spa Liability Waiver must be completed before arrival.

    Book With Confidence

    ✔ Fully licensed & compliant
    ✔ Verified 5-star host
    ✔ Full-time local support team
    ✔ Save thousands compared to reserving multiple luxury resort hotel rooms
    ✔ One of Scottsdale’s best values for large groups

    Final Note

    The Sweetwater Estate combines the privacy of a luxury home with the amenities of a private resort—offering one of Scottsdale’s best large-group experiences at an exceptional summer value. Perfect for unforgettable vacations, golf trips, family gatherings, and easy-going group getaways.

Property amenities

Beach

  • Beach loungers
  • Beach towels

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • 8 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 3 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room

Entertainment

  • Smart TV with cable/satellite channels
  • Stereo

Outdoor areas

  • Barbecue grill
  • Fenced yard
  • Firepit
  • Garden
  • Outdoor furniture
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 23 kg per pet

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • No lift (single-level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping centre
  • Near the marina

Things to do

  • Billiards/pool table
  • Heated pool
  • Table tennis
  • Tennis
  • Basketball nearby
  • Birdwatching nearby
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Water tubing nearby
  • Wildlife walks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Garden
  • Housekeeping (on request)
  • Unit size: 4,000 square feet

Similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

About the area

Located in Sweetwater Street East, a neighbourhood in Scottsdale, this holiday home is near theme parks and near a water park. TPC Scottsdale Champions Course and Arizona Biltmore Resort - Links Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kierland Commons and Scottsdale Fashion Square. McCormick-Stillman Railroad Park and St. Catherine of Bologna Performing Arts Center are also worth visiting. Waterskiing and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and horse riding nearby. Visit our Scottsdale travel guide
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Map
Scottsdale, AZ

What's nearby

  • Scottsdale Quarter
    Scottsdale Quarter
    4 min drive - 2.7 km
  • Kierland Commons
    Kierland Commons
    4 min drive - 2.7 km
  • Ahavas Torah: The Scottsdale Torah Center
    10 min walk - 0.9 km
  • Cactus Park
    14 min walk - 1.2 km
  • Arizona Air Time Jump Center
    15 min walk - 1.3 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    24 min drive

Restaurants

  • Domino's Pizza
    2 min drive
  • Baggin's Gourmet Sandwiches
    3 min drive
  • Taco Bell
    17 min walk
  • Starbucks
    11 min walk
  • The Rooster Tavern
    3 min drive

Frequently asked questions

Does Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet.

How much is parking at Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts?

On-site parking is available at the property.

What time is check-in at Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts?

Check-in begins at 4:00 PM.

What time is check-out at Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts?

Checkout is at 10:00 AM.

Where is Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts located?

Located in Sweetwater Street East, this holiday home is within 1 mile (2 km) of Ahavas Torah: The Scottsdale Torah Center and Cactus Park. Scottsdale Quarter and Kierland Commons are also within 2 miles (3 km).

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Scottsdalestays 8BDRM Multimillion Estate on an ACRE-Pool-Spa-Sports Courts Reviews

Reviews

Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8

Cleanliness

9.8

Location

Reviews

Verified

10/10 Excellent

Mateusz J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Reunion

We had a fantastic stay! The property was exactly as described clean, comfortable, and well-stocked with everything we needed. The location was perfect, and the host was responsive and helpful throughout the process. We would absolutely stay here again and highly recommend it to anyone looking for a great getaway!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Carol O.

Liked: Check-in, communication, location, listing accuracy

Great time

We enjoyed the outside a lot. It kept us busy when we had enough water time. Any kind of entertainment was available. We used it all. The pool was terrific and it was hard to stay out of it.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Ryane C.

Disliked: Cleanliness, listing accuracy

Satisfactory but not luxury

Overall this house is not worth the rental fee. The backyard, courts and pool were nice and what I expected. However 2 bedrooms and part of the house were a converted garage. Nothing was high end except for the refrigerator and oven. Everything was worn and the cheapest material possible. For half the price, this house would have been fine. It took a day to get the hot tub working right and the pool slide water hose was never fixed. I would rent another property.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ben M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

2023 NYE

Overall the property was well maintained with plenty of space to host a large group of people. We rented this property to bring in the New Years and were not disappointed. The host was quick to communicate and everything that was outlined in their posting was accurate. I would definitely rent out this property again in the future! Some areas for improvement would be the size of the concrete blocks where the basketball and pickleball courts are located. When using these courts we often found ourselves almost twisting our ankles off the concrete blocks (especially the pickleball court). It would be a huge benefit to the guest if the concrete blocks were bigger to avoid injury.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Alexander A.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Enjoyed the stay!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sandy L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

great house but garage bedrooms were a little warm

great house but garage bedrooms were a little warm
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Todd J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

10 out of 10

Great place! Highly recommend
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

kevin c.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sweetwater Rocks!

Perfect spot and house has everything we needed. Our hosts were spontaneous to our questions and the house was just as advertised.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Scott M.

Liked: Cleanliness, communication, location
House is large and that is about all it has going for it. The house is in need of TCL. Every where you look it needs repair. The furniture is cheap, dresser drawera falling out of dressers, out door couch is broken. The dishwasher is not attached to cabints so tips foward if you pull a fray out. The water silde is broken they tryied to fix it with some pvc glue when we called and informed the owner. and pool is a little grimey and need of a good clean.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Eric W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome

Fantastic house with many great amenities. The backyard is spectacular.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Shane K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bachelor party

Great house. Lots of activities to keep the boys busy. Fit 18 comfortably. Would stay again.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Edmond G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic weekend in Scottsdale

Property was everything we were looking for in a bachelor party spot for a long weekend. The kitchen, backyard, and pool were the best highlights but the living spaces were also top notch. For this price, if you’ve got a big party, it’s definitely worth staying in this great place. So much of the night life and golf is just a short Uber ride away.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Elisa S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

THE Epitome of Scottsdale’s finest in VRBO

Amazing… every single aspect of my stay was superb! Clean, stylish, modern, every attention to detail was made…phenomenal! Will try & utilize this property for future endeavors when making accommodations for visiting USPS Administrative Executives. This is the Gold Standard in VRBO, bar none.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Jim F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Golf Trip 2023

We had 16 adults stay at this property for a 5 day golf trip. The property was great and was better than advertised. Robin was easy to deal with and very responsive.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Kevin P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

5 Star House

This house was absolutely perfect for a bachelor party/golf trip. The house comfortable slept all 20 of us and the outdoor activities were great. Robin was awesome from day one and was always happy to answer any questions over the app/phone. Can’t recommend the house enough.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Casey K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Trip

We rented this home for our family trip from Michigan December 8-12. It was a beautiful property inside and out but the backyard really shined. We had a contingent of young children so the games , pool, hot tub were all thoroughly enjoyed. Great location in Scottsdale. The host was super responsive to questions or concerns. I would definitely return and recommend anyone else looking to visit the Scottsdale area in comfort and style , to check this place out!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

christopher w.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Unseasonably Cold

Property management was great. Very responsive to any issues we had. Our biggest problem was getting the pool to a swimable temperature. It was cold (frost a few mornings) not the pools fault. The backyard was amazing! The beds were comfortable. We enjoyed our stay
Stayed 7 nights in Jan 2023
Verified

4/10 Poor

Kirstyn H.

Liked: Cleanliness, check-in, location
Disliked: Listing accuracy
The big takeaway from this review is that this property is not worth the money. They are charging too much for what they have. It would be different if there were no added fees. The house is a nice big house, perfect for big families. It has a lot of potential to be excellent, but sadly there were many reasons why it fell short. The biggest turn off was the surprise fees after booking. They wanted to charge us an extra 100 to use their sports equipment, which was not advertised. I messaged the owner and they did finally agree to waive the fee after back and forth conversation, but had I not paid attention to the very long message they sent and reached out, we wouldn't have known that the sports equipment that was pictured would cost extra. The pool and hot tub were very dirty. Dirt, sand, and leaves were all throughout the pool and hot tub. The hot tub was gritty and gross, I did not want to stay in it for very long. This was a huge problem, considering that I paid extra to heat the hot tub. The pool table was fun, however it is very well worn. Be careful where you put your feet on one side, because there is a hole in one of the side pockets where the balls fall to the floor. There is an uneven tile placed behind the dining room table in front of a bedroom doorway that I stepped on one night and hurt my foot. The garbage disposal quit working the day before we checked out, it needs to be replaced. Customer service was mediocre at best when we reached out.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Erica T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for a group getaway

We had a really nice time at this house!! The backyard was the highlight - so many activities to keep everyone entertained. The kitchen was also great - lots of space to prepare meals for large groups and a massive fridge and freezer to use. My only issues were that parts of the home were not cleaned upon checkin, and the pool features had not been turned on ahead of check in. There was also no vacuum or dustpan provided for the broom - which we were hoping to have either of those handy to clean up after ourselves throughout our stay. There is a customer service staff that I reached out to to resolve these issues. They were responsive most of the time and we ultimately got all issues sorted. Those were relatively minor issues, so I would recommend this house for groups looking to spend time together! It is a bit of a drive to old town so keep that in mind if that is a priority for your group.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Sarah B.

Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication

Great Property But Cleanliness & Owner Interactions Questionable

Overall, the property itself is impressive. The outdoor amenities are fantastic and accommodate all ages. While we had a few issues with the pool and hot tub heating, this was not a primary concern and the service responded promptly to our call. The concerns and rating are related to cleanliness and interactions with the owner on these concerns. Here are 3 specific examples: 1) the most significant concern is that we found hair and cracker crumbs in some of the sheets the first night. This was not a single random strand of long hair but multiple short pieces of hair. Given it was late, we used the extra clean sheets found in a closet. 2) Within a couple hours of arriving, our feet were super dirty from walking inside (not outside) in our bare feet. While it is the desert, it seems highly unlikely that feet would be that dirty that quickly if the floor was mopped earlier in the day. 3) We found a pile of dirty laundry in one of the closets. It is understandable that it would be difficult to complete all the laundry for a property of this size within the 6 hours between check-in and checkout, however it is not acceptable to leave a large pile in a closet accessible to guests. When I shared the above findings with Robin and even offered to send pictures, the response I received lacked any element of customer service. He stated, "your comments are just wrong and all you had to do is call the customer service number". This is true, we could have called at 10pm and waited for someone to come to change the sheets, however, no reasonable guest would expect to find hair and crackers in the bed sheets on the first night. His response went on to state, “to think it was not mopped or beds not made is just plain silly. Because we are affluent enough to purchase such a lavish estate, you paid the same nightly rate of a 200 ft hotel room at any resort near here. We do get travelers from cheap states like Wisconsin, Minnesota, the Dakotas (where homes are $50-60K) that have no clue the value they are receiving…". As you might guess, I am a resident of one of those states. He closed with "If you are indeed not happy, please leave right now and we will credit the last night of your stay". While the property has great amenities, based on our experience the cleanliness and interactions with Robin have resulted in a lower rating.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Shawn K.

Stayed 4 nights in Feb 2026