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JW Marriott Phoenix Desert Ridge Resort & Spa

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

Pillow-top beds, in-room safe, desk, laptop workspace
5 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Terrace/patio
View from Room

Overview of JW Marriott Phoenix Desert Ridge Resort & Spa

JW Marriott Phoenix Desert Ridge Resort & Spa

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
5350 E Marriott Dr, Phoenix, AZ, 85054

Explore the area

  • Popular LocationDesert Ridge Marketplace14 min walk
  • Popular LocationMusical Instrument Museum3 min drive
  • Popular LocationReach 11 Sports Complex6 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)29 min drive

Choose dates to view prices

About this area

Phoenix

In the suburbs, JW Marriott Phoenix Desert Ridge Resort & Spa is in an area with good shopping. Desert Ridge Marketplace and Kierland Commons are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cave Creek Regional Park and Reach 11 Sports Complex. Travelling with kids? Consider Musical Instrument Museum, or check out an event or a game at Westworld of Scottsdale. Enjoy the great outdoors with mountain biking, hiking/biking trails and rock climbing, or hop on a bike for hire nearby and explore all the area has to offer.

What's nearby

  • Desert Ridge Marketplace - 14 min walk
  • Musical Instrument Museum - 3 min drive
  • Reach 11 Sports Complex - 6 min drive
  • Tournament Players Club (TPC) of Scottsdale - 8 min drive
  • Grayhawk Golf Club - 9 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 29 min drive

Restaurants

  • Stonegrill — 1 min walk
  • Twenty6 — 1 min walk
  • Stonegrill - 5 min walk
  • Roy's Restaurant - 5 min walk
  • Nori Sushi - 9 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Family-friendly Phoenix resort in Desert Ridge with 6 restaurants
Along with 6 restaurants, this smoke-free resort has 5 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a golf course, free water park access and a 24-hour fitness centre are on-site. All 950 rooms boast deep soaking bathtubs, and offer WiFi and balconies or patios. Pillowtop beds and 24-hour room service are standard, as are TVs with satellite channels.
JW Marriott Phoenix Desert Ridge Resort & Spa offers 950 forms of air-conditioned accommodation with video game consoles and a safe. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with premium satellite channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Revive Spa has 40 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 20.00 per day)
  • Valet parking on site (USD 35.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 32 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 36 holes of golf
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Microwave
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (241106 square feet)
  • Meeting rooms 29

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 63-inch TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per accommodation, per night, plus a one-off cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
Dogs welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 20.00 per day
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 669 out of 959 reviews
5 - Excellent 70%
Rating 4 - Good. 192 out of 959 reviews
4 - Good 20%
Rating 3 - Okay. 60 out of 959 reviews
3 - Okay 6%
Rating 2 - Poor. 21 out of 959 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 959 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome time for the whole family
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Did not like the prices
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and clean
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly from the front desk to the gardeners. Our room was comfortable and quiet. Housekeeping always made sure we had everything we needed. The two queen beds were more like doubles. With 108 degree weather it would have been nice to have a shuttle drive to the Desert Ridge mall. This resort is top notch. There were minor things, nothing is ever perfect. We are glad we stayed here.
Stayed 3 nights in Aug 2021

1/5 Terrible

Travelled with family
Disliked: Property conditions & facilities
Pull out beds feel like you are sleeping on metal springs, they have no padding. They were testi.g smoke alarms on both mornings that we stayed at 7am!!!!!!!! Horrible non relaxing staycation. No refund or como given which is insane. I will not use Expedia ever again nor go to this JW Marriott.
Stayed 2 nights in Jul 2021