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"I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards. "

"Nice business hotel in a quiet residential neighborhood. "

"The rooms are clean, the staff is excellent, and the bartender is very friendly. The location is also convenient, with easy access to groceries, restaurants, and various activities."

"Place was situated right at the station.. fantastic.. staff very helpful.. room was clean and tidy.. will definately use hotel again if ever in berlin"

"We had a really pleasant stay at Dorint Potsdam. From the moment we arrived, we were warmly welcomed by the reception, which immediately set a positive tone. The hotel is very clean, and our room was spotless and comfortable. You can really feel that everything is well taken care of. The breakfast was also excellent, with a great variety and very tasty options to start the day. What stood out the most was the staff. Everyone was professional, friendly, and always smiling, which made the experience even more enjoyable. The pool area was also very nice and clean, perfect for relaxing after a day out. Overall, a great experience and we would definitely recommend this hotel."

"I enjoyed my stay"

"Very nice. "

"A great base for Berlin visit. Lobby bar is a lovely place to sit, have a coffee or Negroni. Area is probably better to shopping and some dining but if looking at clubbing, it’s less suitable: Really enjoyed the Hotel, reminded me of Ace in Sydney where I stay often. "

"Very comfortable, and stylish"