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"Beautiful Inn. Love the old brick front and antiques. The staff was amazing, breakfast was delicious and the rooms were spotless. The molasses cookies at check in were a bonus. Loved our stay here. "

"Quality Inn feeling with wonderful continental breakfast and very clean- well appointed quiet room! Would definitely stay there again on our next visit to Smith College "

"Clean room. No conditioner in the shower and soap almost out. "

"N/A"

"Yes"

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Awesome place to stay. Great all around!"

"Good for people experiencing housing challenges."

"The room was clean but floor had soft spots, needed more blankets for extra bed, tv was very dark and couldn’t be lightened. "