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Mercure Perth On Hay

4.0 star property
Travelers enjoy a prime Perth location where business meetings, cathedral visits, and relaxation come together with coffee shop breaks and fine dining options.

Choose dates to view prices

Located in Perth's heart, Mercure Perth On Hay combines convenience with comfort. Guests enjoy in-room WiFi, a coffee shop, restaurant, and conference facilities. Practical amenities include luggage storage and concierge services, with staff praised for their helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$179
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

7.2 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Located in Perth Central Business District, a neighbourhood in Perth, Mercure Perth On Hay is near a metro station. Hay Street Mall and Murray Street Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Swan River Foreshore Trail. Central Law Courts and St. Mary's Cathedral are two other places to visit that come recommended. Visit our Perth travel guide
Map
417 Hay Street, Perth, WA, 6000

What's nearby

  • Elizabeth Quay which includes a sunset, outdoor art and general coastal views
    Elizabeth Quay
    9 min walk - 0.8 km
  • Perth Concert Hall
    3 min walk - 0.3 km
  • Royal Perth Hospital
    4 min walk - 0.4 km
  • Hay Street Mall
    7 min walk - 0.7 km
  • Murray Street Mall
    9 min walk - 0.8 km

Getting around

  • Perth Station
    12 min walk
  • Perth Airport (PER)
    18 min drive

Restaurants

  • Cucina on Hay
    3 min walk
  • Westin Executive Lounge
    2 min walk
  • Grosvenor Hotel
    3 min walk
  • Dôme
    2 min walk
  • The Haven Lounge
    3 min walk

About this property

Mercure Perth On Hay

Upscale hotel near Perth Mint
Located close to Perth Concert Hall and St. Mary's Cathedral, Mercure Perth On Hay provides a coffee shop/cafe, a conference centre and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Concierge services, a lift and a banquet hall
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 126 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Awards and affiliations

Eco-certified property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Novotel Perth Langley
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (1,981 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29.5 per person
  • Covered self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Frequently asked questions

Is Mercure Perth On Hay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Perth On Hay?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Perth On Hay on 5 Apr 2026 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Perth On Hay?

Self-parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Mercure Perth On Hay?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).

What time is check-out at Mercure Perth On Hay?

Checkout is at 11 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Mercure Perth On Hay located?

Located in Perth Central Business District, this hotel is steps away from St. Mary's Cathedral and Perth Concert Hall. Central Law Courts and Perth Mint are also within 5 minutes. Perth Station is 12 minutes by foot and Perth Underground Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Perth On Hay Reviews

8.0

Very good

8.2

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 411 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

Verified

6/10 Okay

Martyn Douglas

Liked: Cleanliness, amenities
A nice hotel for people on a budget, but it certaainly does need a refurb. While everythinf was perfectly functional it was very dated. Breakfast was good value and well presented. The location was good and easy for busses and trains.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

MIE

Disliked: Cleanliness
部屋は広くて使い易かったです。でも、掃除が毎日どこか抜けてました。ゴミが片付けられていなかったり、ゴミ袋が置かれていたり。また、部屋も廊下もカーペットの柄(？)が土が撒かれているようなもので、汚れているように見えました。部屋に電話が無いのも初めてです。エアコンの温度調節も出来ずでした。スタッフももう少しにこやかだと良いと思いました。それから、夜に火災のアナウンスがあったのが驚きました。問題無かったようですが。
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cozy bed. Excellent location. Nearby the river, shops, restaurants and convenience stores.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and the staff was exceptionally friendly, very pleased thankyou
Stayed 1 night in Dec 2025
Verified

8/10 Good

MARIA DEL R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación agradable y cama cómoda pero el aire acondicionado hacía ruido y en la noche también sonó una alarma muy fuerte que nos despertó y nunca supimos de que era. Fuera de eso todo bien. El estacionamiento es algo estrecho y se cobra extra pero funciona.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

shawn

Liked: Cleanliness, property conditions & facilities
The "king size" bed is just 2 twin mattresses pushed together.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Have stayed here every 2 weeks for 6 years I’m not going anywhere else
Stayed 1 night in Nov 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Room was always clean by the time I returned from my day out.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

david

Liked: Staff & service, amenities
A bit rough round the edges. USB power points didnt work. Some dirty marks in bathroom needed cleaning. Toilet in reception out of action for 24 hrs due to poo 💩 all over the floor - is it residents only toilet? Bar staff and reception staff very friendly. Food and beer good. Good location near coffee bars and mini markers.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
The hotel is old but comfortable. Walking distance to everything. The house keeping could be better. We were left with no toilet paper or soap on two days. The staff were very friendly and helpful though. Overall a good stay.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Kailash

Liked: Staff & service, amenities
Bathroom for room 815 was not cleaned well before check in. There was some scum and dirt in the walls, and soap resudual stains as well.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Very overpriced for facilities offered. I received a parking fine because parking at hotel was full. Room was clean.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Angelique

Disliked: Cleanliness
Glasses and cups in room were not washed properly. Some staff seemed to care very little. Carpet dusty. Bathroom worn and dated.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean and tidy and comfortable. The meals were not up to expectation, had lunch and dinner there. Service was quite poor for drinks, coffees and meals. Had to wait for long times to get served. We didn’t bother having breakfast there and went elsewhere.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Shane

Disliked: Property conditions & facilities

Renovate or Detonate

The room was over priced by $110/night The sofa foot was fixed , but the block off wood stuck out 75mm to 100mm just enough to stub your toes on.the bathroom was well dated. No vanity / cupboard storage. The light fitting over where your suitcase is stored was completely smash so you couldn't see inside the suitcase.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Tanks for a most pleasant night. The overnight stay was great, we thoroughly enjoyed it .
Stayed 1 night in Sep 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Gregory Frank

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are extremely run down and very basic. Everything is clearly on the cheap and nasty side. Stained couches, bath tubs flaking paint, dirty stained refrigerator. The toilet paper supplied was worse than the Perth public toilets. The food buffet was good.
Surface of the bath peeling off
Dirt and stains of refrigerator
One of the main stains on the couch
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of good options available and a comfy bed, what more could you ask for. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities

Tired rooms, especially bathrooms. Poor value

This hotel is really tired and is situated in the 'ghetto' end of Perth. I had to change room because there was only a trickle of water from the shower (and no temp control). And when I tried to report it, the phone was faulty. Bathrooms and fittings are original (1985). For the price they charge, its an awful option. Never again
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

DAMIEN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
rien à dire sur le personnel. Mes remarques concernent la vétusté de la salle de bain et toilette et le choix au déjeuner ( pas de fromage ou charcuterie à mettre sur le pain : uniquement de la confiture ou choco)
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent when we requested an upgrade to our room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sina und Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage Saubere Zimmer Sehr nettes Personal
Stayed 1 night in Aug 2025