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Reviews of Quest Rockingham

4.5 out of 5
Quest Rockingham
22 Flinders Lane, Rockingham, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 288 reviews" "
Rating 8 - Good. 63 out of 288 reviews" "
Rating 6 - Okay. 11 out of 288 reviews" "
Rating 4 - Poor. 7 out of 288 reviews" "
Rating 2 - Terrible. 6 out of 288 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steffan

Stayed 1 night in Feb 2024
Response from Lynn Stollery on 8 Apr 2024
Dear Steffan,Thank you for sharing your great feedback,We are delighted you enjoyed your stay with us, at Quest Rockingham,Safe travels,Warm regardsLynn and all the team at Quest Rockingham

10/10 Excellent

Martina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for overnight stay. Room are clean and check in staff were great. Will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Ajie Wibowo on 30 Jan 2024
Dear Martina, Thank you very much for your high review score for us at Quest Rockingham. It is always pleasure to hear that you had an enjoyable stay overall, and we appreciate for all feedbacks.We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo General Manager

8/10 Good

Murray

Liked: Cleanliness, property conditions & facilities
The sliding wardrobe doors are noisy from one unit to another. Need soft ends to reduce the sound travel. Every thing else was as expected. Thank you.
Stayed 7 nights in Dec 2023
Response from Ajie Wibowo on 16 Jan 2024
Dear Murray, Thank you very much for your high review score for us at Quest Rockingham. We appreciate for all feedback mentioned above,, we sincerely apologise for the inconvenience. I will certainly share your comments to our HSK Team for future improvement. We look forward to have another better opportunity to welcome you back soon in future. Kind regards, Ajie Wibowo General Manager

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, room comfort
We loved every minute in this beautiful apartment. The pool would be nice if it was heated or had a blanket.
Stayed 1 night in Jan 2024
Response from Ajie Wibowo on 16 Jan 2024
Dear Martin, Thank you very much for your high review score for us at Quest Rockingham. We appreciate for all feedback mentioned above We look forward to have another better opportunity to welcome you back soon in future. Kind regards, Ajie Wibowo General Manager

4/10 Poor

Luke

Stayed 1 night in Dec 2023
Response from Ajie Wibowo on 16 Jan 2024
Dear Luke, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedback mentioned above as your stay experience was not meeting up to your expectation, we sincerely apologise for the inconvenience. I will certainly share your comments to our our Team for future improvement. We look forward to have another better opportunity to welcome you back soon in future. Kind regards, Ajie Wibowo General Manager

8/10 Good

Deborah

Stayed 1 night in Dec 2023
Response from Ajie Wibowo on 4 Jan 2024
Dear Deborah, Thank you very much for your high review score for us at Quest Rockingham.It is always pleasure to hear that you had an enjoyable stay, and we look forward to have another opportunity to welcome you back soon in future.Kind regards, Ajie Wibowo General Manager

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2023
Response from Ajie Wibowo on 4 Jan 2024
Dear Shannon, Thank you very much for your high review score for us at Quest Rockingham.It is always pleasure to hear that you had an enjoyable stay, and we look forward to have another opportunity to welcome you back soon in future.Kind regards, Ajie Wibowo General Manager

10/10 Excellent

Shayla

Travelled with group
Stayed 1 night in Nov 2023
Response from Ajie Wibowo on 21 Nov 2023
Dear Shayla, Thank you very much for your high review score for us at Quest Rockingham. We trusted that you had an enjoyable stay, and we look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo General Manager

10/10 Excellent

Jacob

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Ajie Wibowo on 21 Nov 2023
Dear Jacob, Thank you very much for your high review score for us at Quest Rockingham. We trusted that you had an enjoyable stay, and we look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo General Manager

6/10 Okay

Aman simran

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ajie Wibowo on 21 Nov 2023
Dear Aman, Thank you very much for your high review score for us at Quest Rockingham. We trusted that you had an enjoyable stay, and we look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo General Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location- room was clean and comfortable. Will definitely stay again.
Stayed 2 nights in Nov 2023
Response from Ajie Wibowo on 13 Nov 2023
Dear Paul, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedbacks mentioned above, and overall, we do hope that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards, Ajie Wibowo

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
First time staying great staff and service will definitely stay again
Stayed 7 nights in Oct 2023
Response from Ajie Wibowo on 9 Nov 2023
Dear Nathan, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedback mentioned above, and overall, we trusted that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2023
Response from Ajie Wibowo on 27 Nov 2023
Dear Matthew,Thank you for your five stars review for us at Quest Rockingham!We look forward to see you again soon in future.Best Regards,Ajie WibowoGeneral manager

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2023
Response from Ajie Wibowo on 21 Nov 2023
Dear Sabina, Thank you very much for your review score for us at Quest Rockingham. We look forward to have another opportunity to welcome you back soon in future for much better experience. Kind regards Ajie Wibowo General Manager

10/10 Excellent

brendan

Stayed 1 night in Oct 2023
Response from Ajie Wibowo on 9 Nov 2023
Dear Brendan, Thank you very much for your review score for us at Quest Rockingham. We trusted that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place to stay which is close to the beach and eateries.
Stayed 10 nights in Sep 2023
Response from Ajie Wibowo on 9 Nov 2023
Dear Karen, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedback mentioned above, and overall, we trusted that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything's was good had a good stay and would stay again
Stayed 1 night in Sep 2023
Response from Ajie Wibowo on 9 Nov 2023
Dear Adrian, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedback mentioned above, and overall, we trusted that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 stars in general. The only blemish I'd say is that there aren't enough parking bays. It was also a bit noisy but that wasn't the property's doing.
Stayed 1 night in Sep 2023
Response from Ajie Wibowo on 9 Nov 2023
Dear Paul, Thank you very much for your review score for us at Quest Rockingham. We appreciate for all feedback mentioned above, and overall, we trusted that you had an enjoyable stay. We look forward to have another opportunity to welcome you back soon in future. Kind regards Ajie Wibowo

10/10 Excellent

Tanya

Liked: Amenities
Staff where very friendly Room was immaculate Well done
Stayed 1 night in Sep 2023
Response from Ajie Wibowo on 4 Sept 2023
Dear Tanya, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and we appreciate once again for your wonderful feedbacks in regards to our hotel's facilities, and strategic location.We look forward welcome you back again soon in near future.Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
great room with everything in it and more , ill be back for sure
Stayed 1 night in Aug 2023
Response from Ajie Wibowo on 21 Aug 2023
Dear Peter, Thank you very much for your high review score for us at Quest Rockingham. We appreciate for all feedback mentioned above and we trusted that you enjoyed your stay overall. Thank you for choosing Quest Rockingham once again and we do hope to welcome you back soon. Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

Janne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Ajie Wibowo on 16 Aug 2023
Dear Janne,Thank you very much for your high review score for us at Quest Rockingham!We trusted that you had an enjoyable stay with us, and thank you for choosing Quest Rockingham once again. We do hope to have another opportunity to welcome you back soon.Kind regardsAjie WibowoHotel Manager

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Roomy apartment.
Stayed 1 night in Aug 2023
Response from Ajie Wibowo on 16 Aug 2023
Dear Jess,Thank you very much for your high review score for us at Quest Rockingham!We trusted that you had an enjoyable stay with us, and thank you for choosing Quest Rockingham once again. We do hope to have another opportunity to welcome you back soon.Kind regardsAjie WibowoHotel Manager

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach
Stayed 3 nights in Aug 2023
Response from Ajie Wibowo on 16 Aug 2023
Dear Corazon,Thank you very much for your high review score for us at Quest Rockingham!We trusted that you had an enjoyable stay with us, and thank you for choosing Quest Rockingham once again. We do hope to have another opportunity to welcome you back soon.Kind regardsAjie WibowoHotel Manager

6/10 Okay

Bonny

Stayed 1 night in Jul 2023
Response from Ajie Wibowo on 16 Aug 2023
Dear Bonny,Thank you very much for your review score for us at Quest Rockingham!We trusted that you had an enjoyable stay with us, and thank you for choosing Quest Rockingham once again. We do hope to have another opportunity to welcome you back soon.Kind regardsAjie WibowoHotel Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a one bedroom apartment as opposed to a studio. Very spacious, balcony. Reception staff personable and efficient. A much better equipped kitchen than a studio.
Stayed 4 nights in Jul 2023
Response from Chloe Li on 17 July 2023
Dear Peter, Thank you very much for your outstanding review for us at Quest Rockingham! We appreciate for all feedback and I am so pleased to see you enjoyed your stay! Thank you for choosing Quest Rockingham once again and we do hope to welcome you back soon.Kind regards Front Office Manager

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Management could not have been more helpful when due to unforeseen circumstances, we needed to make a change to the booking, and Wotif were being less than cooperative. The Quest management did all they could to solve the situation.
Stayed 6 nights in Jul 2023
Response from Chloe Li on 14 July 2023
Dear Diana,Thanks for your outstanding review and the acknowledgement for the team.We would be more than happy to assist the direct bookings with us for your future enquires, and we hope to welcoming you back soon in the near future.Kindest regards,

10/10 Excellent

Terence

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Chloe Li on 29 June 2023
Dear Colin,Thanks for your amazing 10 out of 10 review!We are so glad to see that you have enjoyed your stay and everything here at Quest Rockingham.We wish to welcome you back in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Lingyu

Stayed 1 night in Jun 2023
Response from Chloe Li on 17 July 2023
Dear Lingyu, Thank you very much for your outstanding review for us at Quest Rockingham! We appreciate for all feedback and I am so pleased to see you enjoyed your stay! Thank you for choosing Quest Rockingham once again and we do hope to welcome you back soon.Kind regards Front Office Manager

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The apartment very nice and comfortable.
Stayed 1 night in Jun 2023
Response from Chloe Li on 29 June 2023
Dear Colin,Thanks for your amazing 5 out of 5 review!We are so glad to see that you have enjoyed your stay and everything here at Quest Rockingham.We wish to welcome you back in the near future!Kindest regards,Front Office Duty Manager

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
The check in lady and other reception staff including evenibg shift staff were all 5 star professionals and I was on my way to giving the property a 5 star rating until I was woken with an firm consistant knocking on my door at 9.35 am ( checkout is not until 10 am ) with a male voice saying " room service room service in spite of my " DO NOT DISTURB" card still hanging on the door knob outside !! I opened the door to be greeted by the manager and another male foreign worker asking me when I was checking out! I politely pointed out to the do not disturb sign still hanging there which he obviously ignored! When i checked out I mentioned this to reception staff who said then confirmed that it must have been the manager himself from my description. So not sure why they dont respect the DO NOT DISTURB sign here . But not happy !
Stayed 1 night in Jun 2023
Response from Ajie Wibowo on 19 June 2023
Dear Charles, Thank you for taking the time to tell us about your experience at the Quest Rockingham. I am sorry that your experience did not meet your expectations, and please allow me to express my sincerest apologies. Upon investigation result, we had few outsourcing vendors attended into our hotel building on that day, and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.At Quest, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team - Quest Rockingham

10/10 Excellent

kenneth

Stayed 2 nights in Jun 2023
Response from Chloe Li on 29 June 2023
Dear Kenneth,Thanks for your amazing 5 out of 5 review!We are so glad to see that you have enjoyed your stay and everything here at Quest Rockingham.We wish to welcome you back in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a convenient location 5 mins walk to beach and cafes. an easy 5 minute drive to a major shopping centre. It's opposite Parkland. Friendly helpful efficient Staff. Clean and tidy well maintained rooms with all facilities. Easy parking in or around the Quest.
Stayed 2 nights in Jun 2023
Response from Chloe Li on 12 June 2023
Dear Rhonda,Thanks for your amazing 5 out of 5 review!We are so glad to see that you have enjoyed your stay and everything here at Quest Rockinfgham.We wish to welcome you back in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Mandy

Liked: Cleanliness, room comfort
Friendly, welcoming staff. Everything I needed. Very clean and comfortable.
Stayed 3 nights in May 2023
Response from Ajie Wibowo on 7 June 2023
Dear Mandy, Thank you very much for your outstanding review for us at Quest Rockingham! We appreciate for all feedback and I am so pleased to see you enjoyed your stay! Thank you for choosing Quest Rockingham once again and we do hope to welcome you back soon. Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

robert

Stayed 2 nights in Jun 2023
Response from Chloe Li on 29 June 2023
Dear Robert,Thanks for your amazing 5 out of 5 review!We are so glad to see that you have enjoyed your stay and everything here at Quest Rockingham.We wish to welcome you back in the near future!Kindest regards,Front Office Duty Manager

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a good stay at The Quest highly recommended
Stayed 1 night in May 2023
Response from Ajie Wibowo on 31 May 2023
Dear Alessandra, Thank you very much for your outstanding review for us at Quest Rockingham! We appreciate for all feedback and I am so pleased to see you enjoyed your stay! Thank you for choosing Quest Rockingham once again and we do hope to welcome you back soon. Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

Neil

Travelled with partner
Liked: Amenities, property conditions & facilities
THE QUEST IS A RELIABLE CHAIN AND WE LIKE KNOWING WHAT TO EXPECT. WISH THERE WERE MORE OF THEM. HAVING KITCHEN FACILITIES IS IMPORTANT TO US.
Stayed 3 nights in May 2023
Response from Chloe Li on 26 May 2023
Dear Neil,Thanks for your amazing review, we appreciated your time and stay with us.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Area outside needed cleaning. Room fridge needed defrosting
Stayed 1 night in May 2023
Response from Chloe Li on 26 May 2023
Dear Tim,Thanks for your review, we appreciated your time and stay with us.We also appreciated your suggestions, it is the feedback like yours make us keep improving.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Chloe Li on 26 May 2023
Dear Glenn,Thanks for your review, we appreciated your time and stay with us.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Terence

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Chloe Li on 26 May 2023
Dear Terence,Thanks for your outstanding 10/10 review, we appreciated your time and stay with us.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

graham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Chloe Li on 26 May 2023
Dear Graham,Thanks for your review, we appreciated your time and stay with us.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice and quiet.
Stayed 1 night in Apr 2023
Response from Chloe Li on 26 May 2023
Dear Lisa,Thanks for your review, we appreciated your time and stay with us.We glad you enjoyed our location and the room.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

6/10 Okay

Jorge

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Chloe Li on 26 May 2023
Dear Jorge,Thanks for your review, we appreciated your time and stay with us.We hope you welcome you again in the near future!Kindest regards,Front Office Duty Manager

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Well-appointed apartment in a great location.
Stayed 1 night in Apr 2023
Response from Chloe Li on 19 Apr 2023
Dear Neil, Thank you for such a kind and generous review. It was an absolute pleasure to have you stay with us and we are so excited to see you again soon!Kind regards,

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I thought that the Quest in Rockingham was in a great location with free security parking. The room was clean and had a full kitchen. We were only there for one night so we did not get to fully explore the area or hotel amenities. Easy and quick access to Perth Airport. The only fault I can add is that in the picture it said there was a queen bed and a single (as I was travelling with my daughter) but the room we got had two single beds. They were VERY comfortable though.
Stayed 1 night in Apr 2023
Response from Chloe Li on 19 Apr 2023
Dear Jodi,Thank you for taking the time to review your recent stay with us. Feedback like this allows us to identify areas where we can improve and areas were we are doing well. It is highly valued and appreciated and we hope to see you again soon! Kind regards,

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff and clean property!
Stayed 8 nights in Apr 2023
Response from Ajie Wibowo on 17 Apr 2023
Dear Kristy, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and we appreciate once again for choosing Quest Rockingham as preferred accommodation. We look forward welcome you back again soon in near future! Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

Kathy

Stayed 1 night in Apr 2023
Response from Ajie Wibowo on 13 Apr 2023
Dear Kathy, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and we appreciate once again for choosing Quest Rockingham!.We look forward welcome you back again soon in near future! Kind regards Ajie Wibowo Hotel Manager

10/10 Excellent

Kirsty

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Chloe on 7 Apr 2023
Dear Kirsty,Thank you for your 10 out of 10 review, we glad you enjoyed your stay with us.Kind regards

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Chloe - Front Office Duty Manager on 28 Mar 2023
Dear Julie, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and thank you once again for choosing Quest Rockingham. We do hope to welcome you back again soon in near future! Kind regards,

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Good place and location
Stayed 1 night in Mar 2023
Response from Chloe Li - Front Office Duty Manager on 16 Mar 2023
Dear Robin, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and thank you once again for choosing Quest Rockingham. We do hope to welcome you back again soon in near future! Kind regards,

8/10 Good

m

Liked: Cleanliness, room comfort
great
all was good no problems
Stayed 7 nights in Feb 2023
Response from Ajie Wibowo on 9 Mar 2023
Dear M, Thank you very much for your high review score for us at Quest Rockingham! We trusted that you had an enjoyable stay with us, and thank you once again for choosing Quest Rockingham as your prefer accommodation in Rockingham area. We do hope to welcome you back again soon in near future! Kind regards Ajie Wibowo Hotel Manager