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Mercure Perth On Hay

4.0 star property
Travelers enjoy a prime Perth location where business meetings, cathedral visits, and relaxation come together with coffee shop breaks and fine dining options.

Choose dates to view prices

Located in Perth's heart, Mercure Perth On Hay combines convenience with comfort. Guests enjoy in-room WiFi, a coffee shop, restaurant, and conference facilities. Practical amenities include luggage storage and concierge services, with staff praised for their helpfulness.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$188
includes taxes & fees
12 June - 13 June

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About this property

Mercure Perth On Hay

  • Upscale hotel near Perth Mint
  • Located close to St. Mary's Cathedral and Perth Concert Hall, Mercure Perth On Hay provides a coffee shop/cafe, a conference centre and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Smoke-free property, luggage storage and a banquet hall
    • Concierge services, meeting rooms and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 126 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 40-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Awards and affiliations

  • Eco-certified property
  • This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29.5 per person
  • Covered self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Perth On Hay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Perth On Hay?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Mercure Perth On Hay on 12 June 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Perth On Hay?

Self-parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Mercure Perth On Hay?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).

What time is check-out at Mercure Perth On Hay?

Checkout is at 11 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Mercure Perth On Hay located?

Located in Perth Central Business District, this hotel is steps away from St. Mary's Cathedral and Perth Concert Hall. Central Law Courts and Perth Mint are also within 5 minutes. Perth Station is 12 minutes by foot and Perth Underground Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 348 out of 1002 reviews
Rating 8 - Good. 412 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

Verified

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good location
Stayed 2 nights in May 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities
Great location, stayed for a night and check in was so easy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, amenities
great view from room, helpful staff everywhere, front desk, room staff and restaurant
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Martyn Douglas

Liked: Cleanliness, amenities
A nice hotel for people on a budget, but it certaainly does need a refurb. While everythinf was perfectly functional it was very dated. Breakfast was good value and well presented. The location was good and easy for busses and trains.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and the staff was exceptionally friendly, very pleased thankyou
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cozy bed. Excellent location. Nearby the river, shops, restaurants and convenience stores.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Clean. Inner CBD and close to hospital. Very helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Room was always clean by the time I returned from my day out.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ruya

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and was in a good area close to lots of activities
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities
Room was clean, toilet roll holders were broken and shower leaked. Cupboard were fridge was in needs cleaning, there was alot of built up dust
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
The hotel is old but comfortable. Walking distance to everything. The house keeping could be better. We were left with no toilet paper or soap on two days. The staff were very friendly and helpful though. Overall a good stay.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Isla

Liked: Amenities, property conditions & facilities
Great value for money. Huge room, and buffet breakfast was included and had great variety. Reception staff were very friendly and the check in/check out process was super easy!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Derrise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town, parking was good in house dining was excellent
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location walkable to the malls and good eateries,comfortable room clean good bed
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and great food.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable convenient position in many interesting eateries and malls staff willing to help and smiling , nice place to stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! AWESOME STAFF!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in and well located
Stayed 1 night in Apr 2024