We arrived late after a red eye flight, informed the reception staff by phone,.told to "find the security guard" when we arrive.
No phone number for the guard, no otjer instructions,.tried calling hotel number thinking this would go through to an after.hours, nothing. Spent a good 10 / 15 minutes trying to find hom untill he just appeared from nowhere!
Didn't see any other staff, left early in morning for another flight.
Very comfy bed :) clean bathroom.