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"We were in room 2 , an accessible room on the ground floor. The room had a lighting bollard outside the window that shone brightly through the curtains all night. Black out blinds are needed."

"Probably best to avoid this old and worn out hotel. Poorly maintained. Holes in the carpet. Shower curtain had holes. Mattresses are lumpy. Received fine for parking in their car park and they were unable to do anything. Even though the parking was included in the stay."

"Very basic small rooms but friendly staff and nice location "

"Room was basic and clean but suited our needs for our one night stay. Ideally situated in the middle of town centre."

"The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size "

"It was all I needed for a visit to Dudley to see family. Convenient, room was satisfactory (although no info sheet - I had to go down to reception to find wifi password and breakfast times) Phone in the room didnt appear to work. Bed was comfortable, a beautiful blossom tree was outside my window. Parking was good and breakfast was ideal."

"Great place to stay with good facilities. Clean, comfortable and modern rooms with good WiFi & a good shower. Will definitely be back. "

"Hotel was reasonably priced for a reason. Room was spacious and comfortable but a little tired. Nice quiet location though, so had a good night sleep. Breakfast was a disappointment, best leave it at that. I would consider staying again, easy parking, good location and certainly good value for money compared to other options on this occasion. "

"Brilliant all round hotel"