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"Room was basic and clean but suited our needs for our one night stay. Ideally situated in the middle of town centre."

"The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size "

"It was all I needed for a visit to Dudley to see family. Convenient, room was satisfactory (although no info sheet - I had to go down to reception to find wifi password and breakfast times) Phone in the room didnt appear to work. Bed was comfortable, a beautiful blossom tree was outside my window. Parking was good and breakfast was ideal."

"The place it’s astonishing, peaceful 😌 staffs they were ok 👍. Only thing I came half ours before and they don’t allowed me to check in."

"Great place to stay with good facilities. Clean, comfortable and modern rooms with good WiFi & a good shower. Will definitely be back. "

"Hotel was reasonably priced for a reason. Room was spacious and comfortable but a little tired. Nice quiet location though, so had a good night sleep. Breakfast was a disappointment, best leave it at that. I would consider staying again, easy parking, good location and certainly good value for money compared to other options on this occasion. "

"Brilliant all round hotel"

"We have stayed here before and found it excellent and convenient for any event in Birmingham. "

"Good breakfast selection, Very helpful staff. hotel needs investment but staff do their best to run it efficiently within these constraints"