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Reviews of Hot Tub | Pool | Superking Bed | Balcony | Views

Hot Tub | Pool | Superking Bed | Balcony | Views
Berrier, Penrith, Cumbria

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Martina B.

Liked: Cleanliness
Great stay
We had a lovely stay , loved the surroundings and won’t hesitate to return again
Stayed 4 nights in Jul 2023

10/10 Excellent

Neil H., Greater Manchester

Liked: Cleanliness
Peaceful
Really enjoyed stay. Room very comfortable and spotless. Had a meal Friday night. Menu was a bit restricted but what we did have was delicious. Only distraction was fire alarm going off Sunday night
Stayed 3 nights in Feb 2023

10/10 Excellent

ROHIT G.

Liked: Cleanliness
Very Pleasant Stay
Had a lovely stay here. Look forward to coming back again in the near future. Such a relaxing Holiday enhanced by great, friendly staff and facilities. Amazing location too with great views of the District and very peaceful.
Stayed 4 nights in Aug 2022

10/10 Excellent

Emily J.

Liked: Cleanliness
Lovely stay in a lovely location
We had a lovely time in the Whitbarrow village hotel, the room was comfortable and had everything we needed. Staff were excellent and the facilities fantastic. A perfect location for young families with all the extras included, swimming pool, crazy golf, pitch and putt, table tennis and more besides! We would definitely go back.
Stayed 3 nights in May 2022

10/10 Excellent

Martin A.

Liked: Cleanliness
Reception staff
The property and location is fabulous however, the reception staff are rude and inexperienced. We called ahead spoke to young man, could not find booking and then once that was resolved informed us we did not have to book for evening meal. Arrived after very long journey to be told bar not open nor was the restaurant ....young women wearing jeans....was very dismissive and unhelpful ....They do a takeaway menu however attitude was like it or lump it ........... Barbeque second night ! No one told us we had to book ........Passed reception several times during stay , only got 1 good morning and on check out young girl , just took key cards and grunted something I did not hear properly . My only saving grace was the very very polite barman who was so attentive and professional. Having said all that i would stay again as the apartment is lovely and well situated.
Stayed 4 nights in Jul 2021
Response from VrboOwner on 10 Aug 2021
Many thanks for your review, it’s good to hear you enjoyed the apartment and location. It was disappointing to read your comments about reception staff as many of them have worked there for many years and I’ve always found them friendly and courteous so I’m sorry you didn’t have the same experience. I’ve spoken with Whitbarrow and they advised that due to regular members of staff self isolating there were some staff from other areas of the complex helping out on reception, which may explain why you didn’t receive the usual high service. They also said they have had to close the restaurant on Mondays and Tuesdays due to staffing issues but are offering takeout (or sometimes barbecue) on a Tuesday, all other days are business as usual. I was unaware of this so please accept my apologies, you should have been informed ahead of time and at check in. They hope to be open on these days again very soon.

10/10 Excellent

Diane P.

Liked: Cleanliness
Lovely apartment
We had 3 lovely nights here. The room had everything you needed for a short break, very clean and very comfortable. Great local action for exploring the area, would definitely use it again

10/10 Excellent

Jane M.

Liked: Cleanliness
first Cumbrian visit
beautiful apartment, wonderful views to wake up to and a perfect place to unwind and relax. Good position to explore the lake district and use as a base. Facilities were very good and the staff accommodating and extremely helpful. WILL RETURN
Stayed 4 nights in Jan 2020

10/10 Excellent

Nadene S.

Liked: Cleanliness
Perfect Getaway
The property was all it promised to be and more. It was immaculate, well equipped with lots of little extra personal touches. The staff were so kind, considerate and helpful. The pool area etc. was well maintained and clean. The lakes were within easy driving distance and we explored a good number of lakes over the few days. It was an idyllic getaway and I would highly recommend a stay here.

10/10 Excellent

Jayne G., Holt,Wiltshire

Liked: Cleanliness
Restful and enjoyable stay in the lakes
Beautiful apartment in holiday complex with excellent facilities and ideal for exploring the Lake District .
Stayed 3 nights in Aug 2019

10/10 Excellent

Robbie R.

Liked: Cleanliness
Great place
Great Place enhanced by the good weather. Located well to visit attractions.

10/10 Excellent

Amanda H.

Liked: Cleanliness
Unbelievable
Accomodation fantastic for the money and of a very high standard. Complex caters for everyone. Staff friendly and helpful. Situated close some lovely local spots. Deffinatly will be booking again.

8/10 Good

Ian C.

Great apartment with good facilities on site.
Clean well equipped apartment. Good location for visiting lakes. Great facilities on site.
Stayed 3 nights in Feb 2019

10/10 Excellent

Nicola K.

A gem of a place in a beautifully quiet setting.
A great place to stay. Well appointed. Very comfortable. Very easy access by car to the busier areas of the Lake District and mountains, lakes etc. Quiet location on well designed holiday park. Staff pleasant and welcoming. Beautiful views, lovely balcony to watch sunrise and sunset. Well recommended for couples. Will definitely return.
Stayed 4 nights in Feb 2019

10/10 Excellent

J H.

It's a bit like a retirement village... And it made me look forward to retirement !
Calm, peaceful and relaxing. It never felt "busy" or crowded even though there were clearly plenty of people staying there. The grounds and the buildings are extremely well maintained and our accommodation was well equipped too. I'm digging really deep here to find only a couple of things that I could complain about. The hot water for the shower was a bit hit and miss with poor pressure a lot of the time, the free WiFi is fairly useless and the bathroom lights were no brighter than candles. Other than these little things the place is really good and I wouldn't hesitate to return there in the future or recommend to a friend. Pub just down the road called "The Sportsman's Bar" has good food/drink and is open 7 days - very friendly service too.
Stayed 4 nights in Aug 2018

10/10 Excellent

Sarah B.

Lake District comfort
Clean, comfortable and well equipped apartment in a lovely location. Village facilities good; used the pool and the restaurant and both were good. Staff were helpful and provided good customer service. Weather was glorious.

10/10 Excellent

brian m.

Fantastic
Will return in the future
Stayed 4 nights in Mar 2018

10/10 Excellent

Lolly A.

Wonderful had a special time
Excellent stay loved the accommodation and venue couldn’t fault it and look forward to returning!
Stayed 4 nights in Dec 2017

8/10 Good

Jamie B.

Lovely place to stay and explore
Lovely property, very well presented and very comfortable.Unfortunately there are a couple of minor issues that need addressing such as the very slow WIFI, the cold water being Lukewarm and if you take a shower you end up standing in a bath. The web site should mention about the wall from the car park to the room as this can be treacherous at times. Saying all that I would definitely stay again
Stayed 4 nights in Dec 2017

8/10 Good

David R.

Lovely resort with excellent leisure facilities and restaurant
We had a very enjoyable stay. The location and property are of a high standard. The gym and swimming were first class. We had one meal which we thoroughly enjoyed. The apartment was well equipped and mainly clean. The top bed sheet was stained at headboard end and when we removed the sheet at the end of our stay the mattress was also stained.
Stayed 3 nights in Jul 2017
Response from VrboOwner on 1 Apr 2020
There are no stains on the mattress.

10/10 Excellent

Tracey B.

AMAZING PLACE
The apartment was spotless, the facilities are fabulous staff really friendly . Will definitely stay again.