Penmark Hotels, Cardiff

"A grand but tired hotel but adequate for price point. Mattresses too soft and uncomfortable and rooms overheated. Decent breakfast for price. An excellent location though….easy walking distance to the station and Cardiff amenities. "

"First off, the staff at this hotel was very good. Kind, responsive, professional. The pieces of the hotel outside of my room was overall as expected for a building of this age. However, my room was awful, no ventilation at all, it smelled like cigarette smoke, the floors were oddly sticky so walking barefoot was not possible, the lighting was awful (suggest a replacement of bulbs for a softer ambiance). But the real problem was excessive black mold in the shower. By excessive, I mean growing on multiple areas, visibly lifted and fuzzy. I am asthmatic and had an awful night sleep of coughing and nausea. The tool a shower in the morning and noticed the mold. Was sick for a few hours after I checked out and then felt fine. I did tell the manager and showed photos and was assured that the issue would be addressed. However, I feel necessity to write this simply because of the dangers of this mold. If you are asthmatic or mold sensitive, I absolutely WOULD NOT recommend you stay here. Even if they get rid of the viable problem, the spores go everywhere and the fact that it was that out of hand in the first place is indicative of poor cleaning and maintenance. Black mold is dangerous, even deadly for some. "

"4th visit good posion near to shopping, bus and train station nearby, rooms clean. "

"Lovely hotel, clean room."

"Room was good. Nice and clean. But no air conditioning. The room was far far to hot "

"Room was very small. Lots of big stains on the carpets and holes in the bedsheets. Everything was tired. Breakfast was ok. "

"Fantastic staff! They were friendly, smiling and attentive. "

"It surpassed what you pay for."

"Really disappointed with this hotel. Room was spacious but decor is outdated. We had a massage at the spa that was reasonably priced. Dinner and breakfast were both disappointing. Suggest staying in town as there’s limited options around. "