There is no way to thank for this rating, because a lot of things are just not true!The guest already had a scooter a few minutes after arrival. We take care of all other customers.Why does the guest write about things that do not concern him at all? All other guests are satisfied!We actually had a power failure for 1hour (then no WiFi). The guest was aware that this can happen. Otherwise, we have perfect WIFI for island conditions. Even American movies I could stream the whole time without problems.Every two weeks we had an accident with our guests, some of them very serious. Since we got police requirements to which Jungle Paradise and every guest must adhere. Also this guest! Therefore, I will continue to perfect education in this regard, so as not to endanger the health of the guests. Last but not least, the guest wanted to leave one day after the end of the scooter rental after 10h30, although the scooter was already rented to someone else. Because he was too stingy to pay the agreed gasoline price.I do not want to go into detail about the other untruths. Only this:If we had many such arrogant guests, we would close the resort.No behavior, no decency, Balinese culture and religion degrading from above treating, the few rules that there are not want to comply.We wonder why such guests travel to other countries with other cultures at all.Our advice to such guests: learn manners or stay at home!

Hi Peter, we are so happy to hear that you consider Jungle Paradise a magical place. My family and I are honored that you have taken us into your hearts so much. You are also an absolute heart recommendation from all of us! We are especially happy that you enjoyed our rich breakfast so much. Of course, our architect liked best the evaluation of the wonderful and very large bungalows and the outdoor bath. His effort to make each bath individually different is seen by both you and all our other guests as something very special. He is also very happy that you liked our big pool with the palm tree in the middle so much! Two things you noticed we would like to explain: We wanted to improve the access to the resort more than two years ago. But due to the pandemic, we had to close Jungle Paradise for over 2 years. Therefore, this project has unfortunately been delayed. However, we are improving the access very soon. We have installed the largest and most modern water heater you can get on Bali with the power of electricity here. However, our bathtubs are so big that it is enough for a warm but not hot bath. On Nusa Penida we have continuous 30 degree high temperature and for most guests a warm bath is enough. Please stay healthy! Hope you come back soon to us :-) All the best wishes from Tony (Made) & family

Dear guests,first of all, we would like to apologize for the small leak in the roof, which we did not know about until now and only noticed for the first time during the extreme rain. We will repair this as soon as possible.We thank you for the appreciation of the friendly staff and the scooter service. It is true that throughout the island the WiFi is very erratic. Sometimes quite good, sometimes extremely bad. The signal comes from Bali by air and not by cable. Despite our own WiFi tower, we unfortunately have no influence over the incoming signal.Finally, however, I would also like to contradict some things:Breakfast can be served from 8-10am both in the restaurant and on your own terrace. If you wish, we can serve it earlier or later! The breakfast is included in the price and can be ordered a la carte. For most guests, this is perfectly adequate because it is very generous. Including fruit plate, coffee or tea as much as you want and 1 orange juice. The cleaning of the room and the change of towels can be done daily on request. This is explained in detail in our guest information in the room. This request was never made. Many guests want privacy and no cleaning. We respect this and we thought this was your wish.Lastly, I would like to mention that my German guest manager, who introduced himself to you, sat on the terrace in the bungalow next door until midnight every evening and was always available. He saw every evening when all our guests were coming back. However, he was not spoken to at any time. And as the owner, I live on the property and can be woken up at any time during the night if there are problems.We cannot offer more service than this.Kind regardsTony

Dear Kristiina, thank you so much for the great review! We sincerely thank you and your wonderful husband for your interest and respect towards our culture. We are thankful for loving our beautiful property with amazing rooms & pool where you have enjoyed to relax after your exciting tours. The friendliness and helpfulness of our staff are a matter of course for us :-) We give all our valued guests great advices and suggestions on places to visit to explore the island. Our cook was very happy that you have enjoyed their cooking skills. We thank you so much that you have tried out so much of our menu and you agree that our meals have a good price value. Last but not least many thanks for using all our services with the drivers which are working together with us. They are available for pickup & drop off to port, for going to snorkeling trips and for any day trips you want to do. Take care! Hope to see you again very soon :-) Greetings from Tony, my wife Komang, Michael and the whole Jungle Paradise crew