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"The room was clean. The staff were courteous at all times. Breakfast was great. The veranda at the side of the breakfast suite is an excellent place to socialise, great suntrap. The atmosphere is so relaxing & peaceful. My wife & I will be back next year. Found a great place for a long weekend break. I am disabled with Lung Disease CHP/ILD, I require oxygen 24/7. The hotel allowed me to have my oxygen on the premises. I would highly recommend the hotel to anyone."

"We came away for a long week to Cardiff, and would not hesitate to stop at the same hotel again. Rooms were clean and spacious, beds were comfy, staff were really friendly and helpful. Breakfast was very nice, and the hotel was in a great location, just a 5 minute walk from the castle, and also Queens Street Station which can get you to Cardiff Bay in a few minutes. Loved every part of the stay."

"Very friendly staff and nice hotel. "

"It’s a great location, the staff all seem very welcoming and accommodating. The breakfast is excellent. The bed itself was comfortable however the pillows were horrendous!! Very old and completely flat with absolutely no stuffing inside at all! This impacted your sleep a great deal! Very disappointed"

"Staff were helpful- location had easy access to the bay where there are many restaurants and shops."

"We didn't get the type of room we paid for and the mattress was beyond uncomfortable, had a very thin duvet and only 2 very thin pillows. Spoke to reception the following morning and were moved immediately. Next room was more like what we were expecting. Mattress still uncomfortable where you could feel the springs, duvet & pillows were the same as other room. Shower head wasn't working properly, spoke to reception and to be fair she had it changed whilst we were out getting breakfast."

"Staff were polite and helpful. Shower fab in room. Central for train and shopping and utilita arena"

"Fantastic breakfast, one of the best. "

"Lovely hotel"