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"Room was ok and spacious but a bit tired in places. The spa was good big pool but the jaccuzi was not great and the showers in the changing rooms not good and smell. The breakfast was extra £16.50 per person and not a great choice, not the staffs fault they were great. "

"Lovely old hotel in a central location. Staff were extremely friendly and helpful. The food was great and the service was excellent all round. Would definitely stay there again. Highly recommended."

"Staff were helpful and friendly in the hotel, spa and restaurant. Only one criticism, the pool is too warm and the ice shower not cold enough. Lovely massage."

"Great hotel , tremendous breakfast, big room, shower , parking, Done all required and quiet easy to find"

"Really nice place and close to the centre of Hereford"

"Easy Parking but difficult to locate the hotel. Not clearly sign posted."

"I visit Gloucester fairly regularly with work and will stay here 9 out of 10 trips. Its 5 minutes drive away from the center on Gloucester. It has plenty of amenities within 5 minutes walk and the canal is only a 10 minute walk away. The place itself has a nice feel to it, good food and clean rooms, ample parking. It ticks a lot of boxes"

"The room was smart, and laundry was clean, charging points, lights easy and plentiful. There was a stain on the carpet which was obvious and off putting, and at 4:15am I could not get hot water in the bathroom tap! Coffee and milk were good and bed was pretty comfy-it was a hot room but I could open the window and not noisy so that was simple! We had a light meal the night before which was disappointing in terms of portion sizes and undercooked garlic bread, but puddings were yummy! So overall, I would stay in the room happily but would not head back to the pub for a dinner without persuasion!"

"Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast."