Shangri-La Hotels and Resorts in Penang Island from AU$171

"Hotel Jen is very well maintained and a top notch hotel despite the age of the building. Beds are comfortable and water pressure was great. Superb location. Friendly staff. "

"Clean room, excellent respectful staff, wonderful service, great selection of foods"

"The hotel was amazing. Very new and clean. Staff was very welcoming and helpful in all areas. Highly recommend ! "

"Staffs very helpful "

"We loved our stay at Areca, we had a room on the ground floor and it was sheer luxury, spacious, beautiful tiles on the floor, high ceiling, lovely period furniture, fans and air conditioner and a shower that was truly magnificent. We loved the afternoon teas and all the delights that were served. Your staff are extremely polite and courteous. We stayed for a week and would be happy to return. Thank you Areca. "

"I had a great stay at the hotel — clean rooms and excellent service. I especially want to compliment the Spice Restaurant team. Their customer service was outstanding: warm, attentive, and always ready to help. They truly made my stay more enjoyable, special mentioned - Ms. Atika, a trainee who always ready to help. "

"An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem. "

"Very good"

"Good"