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"One star for the lack of staff. Check in is done online and you are sent a key code to open doors. Not really an issue, except our door would unlock but the doorknob wouldn’t turn. Tried to contact someone through their website (the only contact offered) and never got a reply. We did eventually get into the room after about 10 minutes of entering the code. Was stressed that I would have nowhere to sleep but the small couch on the landing - for 3 people! The room was clean and they provided a bottle of sparkling (blah!) water. Towels were nice. No WiFi (or TV). We arrived at 6:30 pm and the town was closed up (April). Ended up finding some scraps at a minimart in the train station. (Not the hotel’s fault, just be aware). Easy walk from the train station. Beautiful scenery."

"Very clean and quiet apartment, friendly staff at check in. Great shower, comfortable bed and everything you need in the kitchen. We would definitely stay here again 🙂"

"The breakfast was great, staff was very helpful, everything was clean. "

"Clean room, fantastic location right on the lake!"

"Clean and great location "

"Great stay."

"Property is clean, location not bad at all; although from the pictures it looks like it’s at the lake and not really. But you can get to the center in 5 minutes by bus (city bus included)and the bus stop it’s 3 minutes walk, or you can walk look at the city, takes 25 minutes to the piazza. "

"Cosy room with a very good breakfast by the waterfront!"

"This was a fantastic hotel! Very new so everything clean and up to date. Design and lighting very nice. Bed super comfortable. Room had everything you need (fridge, kettle, good-sized towels). Appreciated having a proper hair dryer and conditioner in the bathroom. Two buses go right from the Locarno station to the hotel and since the hotel offers you a Ticino ticket, I traveled all over the area without having to pay any extra fees in transportation. Staff super friendly, helpful, and present. Lots of options for breakfast. Hotel in a quiet area, but like I said with easy transport to train station. Nice running path along the river. Fitness room had foam rollers which were amazing to loosen up muscles after long days of hiking. Would definitely stay here again!!!! Thank you!"