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"Helpful staff, good breakfast and a great location for skiing at Andermatt! "

"Very friendly staff"

"Cleanliness, ease of access, convenience of bistro"

"The breakfast buffet is in a different building. It’s a short walk, however it was raining hard the day we stayed. We could not drive in our car because of how the traffic is directed. The hotel provided umbrellas, which was nice. Our rooms were clean and comfortable. This hotel is located right by the highway and a semi truck parking lot. Nothing wrong with that when passing by and need to rest."

"Easy walk from train station. Follow instructions for self check-in. Well kept site."

"Beautiful room and great staff."

"Beautiful views, great location and wonderful breakfast!"

"The staff was particularly friendly and helpful. The room was beautiful and clean and quiet"

"The self check in was a new experience, but it went very smoothly. The room was nice, and the bed was very comfortable. "

"Beautiful views above Lake Lugano and nice spa! A bit of a difficult drive up the hill to get there but worth it."

"Clean, modern rooms, good parking. "

"Lovely old world feel with sitting rooms and china/silver at breakfast. Large pool. Great location! Staff extremely helpful and fabulous breakfast. Room updated well. Ours had a room with a view of the lake."