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Reviews of Residency Lake Resort and Spa

4.5 out of 5
Residency Lake Resort and Spa
S.No 186/3, Gonawadi Village, Mulshi, Paud, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a weekend gateway its an excellent resort with just 12 rooms its quite cosy and in the lap of nature. Ine xan have many treks nearby and wonderful places to visit.
Stayed 1 night in Jun 2019
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Valuable Patron, We are happy to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. Our team is delighted to know that you had a great time at Mulshi. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We had a lovely stay at the Residency Club. Check in and check out was smooth and the staff was cooperative. The room has a great view of the lake. Small hotel with only aroudn 12 cottages. Recommended to come and stay with friends and family.
Stayed 1 night in Feb 2019
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Sushil, We are ecstatic to know that you enjoyed your stay at Residency Lake Resort. Thank you for posting your feedback at Expedia. It gives us immense pleasure that you loved our resort cottages and the view. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

6/10 Okay

Anand, Mumbai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very good not much crowded very private but the thing is can't go without return arrangement if u don't have personal vehicle or else 100/100 marks to this staff is co-operative all n all good lace to visit *****
Stayed 1 night in Feb 2019
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Anand, We are elated to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. Our team strives to provide the best services to our guest to make them as comfortable as possible. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

10/10 Excellent

Manasvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an Amazing experience.. Stay was awesome.. very kind staff.. Food is good.. super view and location...
Stayed 2 nights in Jan 2019
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Ms. Manasvi, We are delighted to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. Our team is glad to know that you enjoyed our food and hospitality. Your kind words motivate us to do better each day. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

10/10 Excellent

V, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good scenic view. Facilities are well maintained.
Stayed 1 night in Dec 2018
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Valuable Patron, We are thrilled to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. We are esteemed to know that you enjoyed our facilities at Residency Lake Resort. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very neat and clean. Staff is humble. Good place for a small and quick vacation. When it comes to food. Good qualtand taste but limited menu. Good spot for a romantic or family outing.
Stayed 1 night in Dec 2018
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Valuable Patron, We are ecstatic to know that you loved our food and hospitality during your stay at Residency Lake Resort. Thank you for posting your feedback at Expedia. Your feedback is valuable to us and we strive to do better to improve our services. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view of the lake.. Rooms are well maintained. Lots of plants and good landscaping.
Stayed 2 nights in Nov 2018
Response from Ravindra on 14 Nov 2018
Dear Sir / Madam , Greetings !! Thanks for your reply . Hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to be at...
overall experience was awesome. The courtious staff, delicious food, awesome ambience...the natural habitat around and the cleanliness of the rooms...everything was awesome and up to the mark. Good place to celebrate anniversaries and arrange events. Upon request and small amount of extra charges, resort allows and decors the room beautifully!!
Stayed 1 night in Sep 2018
Response from Ravindra on 14 Nov 2018
Dear Sir / Madam , Greetings !! Thanks for your reply . Hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel facing the lake
Pros: 1. All rooms are lake facing 2. Big sized rooms and bathrooms 3. Very clean and well maintained property 4. Tastefully designed 5. Table tennis, board games and pool table was a good addition Cons: 1. Food is very mediocre 2. Buffet spread was minimal. We were forced to opt for buffet, couldn't order ala carte for lunch 3. Not differently abled friendly. We had a senior citizen who had difficulty walking and she had to climb the stairs up and down all the time. 4. Games area gets very foul smell.
Stayed 1 night in Sep 2018
Response from Ravindra on 14 Nov 2018
Dear Sir / Madam , Greetings !! Apologies for any inconvenience caused to you . We have certainly noted the feedback as stated above .Our management has certainly rectified the problems .Hope to see you soon

10/10 Excellent

Avinash, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location and Cottages
This is a very nice resort in very close vicinity of Pune.. just about 50Km away... This is real good resort.. cottages are too good.. nice landscape.. nice furniture.. big enough... and perfect place to enjoy view and relax... Food is very good, room service is very good... staff is very nice and supportive... enjoyed stay...
Stayed 2 nights in Jun 2018
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Avinash, We are thrilled to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. It gives us great pleasure to know that you enjoyed our resort view, food, and other amenities. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar

10/10 Excellent

sunil, navi mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soothing and comforting
The property is located 300 meters up from the lake. The resort is amazingly beautiful amidst lush green surroundings. The lake is a reservoir of Mulshi dam. The hills around the lake gives awesome view and this superb natural beauty can be enjoyed from the room itself. Pool, sports equipment, spa are the added advantage. Excellent food.
Stayed 1 night in Mar 2018
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Sunil, We are happy to know that you enjoyed our resort view and other amenities. Thank you for posting your feedback at Expedia. We are delighted to know that you enjoyed our food and room view during your stay. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Ameet

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, good setting
Good property with excellent surroundings
Stayed 1 night in Dec 2017
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Ameet, We are ecstatic to know that you enjoyed our resort. Thank you for posting your feedback at Expedia. Our team is thrilled to know you enjoyed our resort amenities and hospitality. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

6/10 Okay

Yash

Liked: Cleanliness, property conditions & facilities, room comfort
Worth only for view.
It was OK Ok, limited food options, service quality is not upto the mark, only lake view and location of resort is good.
Stayed 1 night in Nov 2017
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Yash, We express our apologies that our resort didn’t meet your expectations. Your feedback is valuable to us. We endeavor to improve on our services every day and we have noted down your feedback. We will start working on it as soon as possible. We hope that you give us another opportunity to serve you better in the future. Warm Regards Binay Kumar Resort Manager

2/10 Terrible

Vivek, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible holiday
We had booked 5 rooms for 21st Oct and 3 rooms for 22nd Oct in Residency Lake Resort on 27th Sep 2017. We paid the amount due in advance. The email we got from Expedia states the rooms are booked and confirmed. When we reached the resort on 21st Oct, the hotel denied us rooms saying the hotel is sold out. The holiday of 3 families of which 2 were from Mumbai was ruined and we had to come back dejected.
Stayed 1 night in Oct 2017
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Mr. Vivek, We express our apologies for the ill – experience you faced by Residency Lake Resort. We want to thank you for letting us know your issue. We don’t want any of our guests to go through such an experience again. We have noted down your feedback and can ensure that all measures are in place. Consider this as a onetime incident and we hope that give us another opportunity to serve you better in the future. Warm Regards Binay Kumar Resort Manager

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My view on the Lakeview
Nestled in the hub of nature, the resort surely gives you a feeling of serenity and completeness. The ambience is amidst nature , the rooms and decor are just right to set your mood as you get lost in nature's arms . The view from the patio is amazing as you see the horizon . The staff and their services were good. The food was delicious. The deck with table tennis and snooker is just right . The pool with attached with the dip bar is perfect.
Stayed 1 night in Oct 2017
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Ms. Zeenat, We are thrilled to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. Your kind words have motivated our entire team to do better. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort Close to Mulshi Lake
Overall it was a good experience. The resort staff is helpful and polite. Would recommend staying here. Although the food was good, I believe there should me more options available.
Stayed 2 nights in Jun 2017
Response from Binay Kumar Resort Manager on 10 Feb 2021
Dear Valuable Patron, We are delighted to know that you enjoyed your stay at our resort. Thank you for posting your feedback at Expedia. Your feedback is valuable to us and we strive to improve our services every day. We hope that you give us many more opportunities to serve you in the future. Warm Regards Binay Kumar Resort Manager