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"The room was great and the amenities were fine. I was greeted at checkin some iciness and the guy who answered the phone when I wanted to request a room service meal was brusque to impolite. There was a QR code on the desk that indicated room service with three menus plus two other links that did not work— spa and something else don’t recall what. Anyway, I called the room service number and I requested my dinner. The guy rudely responded that room service was only from the bar, not the restaurants. He was not forthcoming or polite as to what I could order. I asked for a cheeseburger and soda and apparently that was okay because he didn’t correct me again. I would have paid for something more expensive from one of the restaurants, and I was disappointed I didn’t get to eat my last bife de lomo on my last day in Buenos Aires. Apart from that, the room was clean and comfortable. It is close to Ezeiza and they offer a free shuttle, which was fine."

"Will stay in this property with no hesitation. Excellent customer service, great and safe location with excellent restaurants options accommodating to any budgets. "

"No lo recomiendo"

"Ac was not cooling just fan, bed comforter had stains all over it was disgusting, black mold in shower, no shampoo, no soap, etc. "

"Front desk staff the best, but I paid $60 for the room, I come earlier. 11 am I want to check in 3 hours earlier and paid but they want $60.00 for 3 hours, ridiculous"

"Clean, staff, spa, location"

"Excellent hotel, and an amazing location in the heart of Palermo. Would absolutely stay here again in a heartbeat. Breakfast was a buffet of cold food, and hot food made to order."

"We visited Argentina from Boston, MA for a family vacation in Buenos Aires, staying at the 1828 Smart Hotel for 7 nights, broken up by trips to Iguazu and Patagonia. The staff was exceptional, always attentive, caring and professional. We were able to leave a large bag behind for our excursions. The breakfast was excellent, with several options and eggs prepared as requested. It is a small hotel oasis in Palermo. The outdoor pool and lounge area is as the pictures show. Palermo is wonderful - full of cafe's, excellent restaurants and shopping. We will miss the wonderful, proud people of Argentina and we miss the friendships we made with the wonderful staff. "

"Amazing room, staff, and location."