Great condo, lots of room, nicely furnished, very convenient location; everything worked as it should; has all the amenities and conveniences you need and expect, including washer/dryer, fully stocked kitchen, luggage stands for your bags, plenty of clothes hangers in closets, extra towels in bathrooms, de-humidifiers, lots of hooks on walls for ski clothes and jackets, TVs in both bedrooms and the family room, 3 working gas fireplaces. We also loved the enclosed, underground, climate-controlled parking! Extremely convenient and easy to get to and from the Canyons mountain base, and the shuttle service makes it even faster.
My only real complaint is that the woman at the check-in desk in the lobby was really rude to us because we rented "through Airbnb," as she kept putting it. We arrived about an hour before the usual 4pm check-in time and had already called the rental agency and confirmed that the unit was ready and that we could check in about an hour early to drop our stuff while we went to rent skis. But when we got to the front desk, the woman there said that the rental agency needed to call her directly to tell her it was ok to let us in early. So I called the rental agency back, told them this, and then handed my phone with them on the line to the woman at the check-in desk. She spoke to them, was clearly annoyed, and handed my phone back to me mid-conversation with the rental agency person still speaking on the other end. Then she proceeded to bark at me the laundry list of all the things that they would NOT do for us "because you rented through Airbnb"--"housekeeping won't clean your unit; we won't change your sheets or towels; if you need more towels or run out of anything like toilet paper or any supplies you need to call the rental agency and not us; if you don't have running water or electricity--that's about the only things we'll address." We didn't have any issues with our unit, fortunately, but it was a very rude way to begin our experience and it definitely didn't make us feel part of the overall condo building. Again, it didn't take away from this individual unit--it's great--but the owner should consider whether there are ways to ensure that the building staff/management treats guests the same no matter what the source or type of their rental agreement is, in my view.