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"We were very disappointed that the hotel did not disclose ongoing renovations at the time of booking. The work was centered in the entrance lobby, making coming and going feel unsafe and hectic with our one-year-old. Between the loud construction noise and the overpowering paint fumes, it was not a suitable environment for a young child. Transparency is key, and we should have been given the chance to book elsewhere given the conditions."

"Hot tub was amazing"

"Breakfast was good and the food was fresh. The only thing I didn’t like was the box eggs. They taste artificial "

"My daughter graduated from Utica University. It was great for a quick trip."

"First time at Turning Stone and will definitely be back. Free valet parking, great shopping and plenty of games to play. Food was delicious. Staff was wonderful, very helpful. "

"Ample parking. Staff was friendly."

"The staff were friendly & our room was clean & comfortable. The price was affordable & they accept travelers with pets. Breakfast was basic, but they kept it well stocked & it was good for what it was, It was also a very convenient location. We'll definitely stay here again when traveling through the area!"

"Ac worked great. Room was very clean. Breakfast eggs and sausage were not as warm as I like, but it was good"

"There should be shower gel in the bathroom"