I read the reviews and found this was better suited for my criteria 1) close to Gare Du Nord as we were travelling from London with an 9 month old baby. 2) we were only staying one night so something reasonably affordable 3) wanted it to have essentials like kettle
Once we had arrived to the hotel, which is situated near a variety of restaurants the area seems rough and there were a group of boys smoking at the front of the hotel.
Check in was very slow, one man on desk who wasn’t very enthusiastic or welcoming. He just asked for my ID, paid a fee and gave me the room key. Nothing mentioned about breakfast time or that there was a lift. Very poor customer service. The man could tell that I was struggling with the bags as I had my baby and he did not offer to help me. There was some building work happening and builders were entering and going upstairs. The stairs were messy and there was sellotape on the lift as the hotel is still getting renovated. The lift was tiny, my husband had to go with our suitcases first then myself and my baby. We could barely fit inside and it was moving very slowly. No room for the pram which I had to leave downstairs. This was very annoying and inconvenient.
We entered our room which was spacious and extra pillows left for us. There was a safe, a table with the kettle and a range of tea/coffee sachets with milk pots too. The bathroom was average, towels were provided and soap. Checkout was poor, too busy talking to one another colleague.
