Privilege Room | Terrace/patio
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Reviews of Le Mathurin Hotel & Spa

4 out of 5
Le Mathurin Hotel & Spa
43, rue des Mathurins, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 386 reviews" "
Rating 8 - Good. 135 out of 386 reviews" "
Rating 6 - Okay. 23 out of 386 reviews" "
Rating 4 - Poor. 4 out of 386 reviews" "
Rating 2 - Terrible. 4 out of 386 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, property conditions & facilities
Slightly underwhelming
It's nice enough, but not really a 4* hotel. Ground floor is very nicely decorated but the bar is a call-button service, with no atmosphere. The rooms are a bit stark with little warmth or colour. The AC struggled to keep higher floors very warm (it was cold, but you'd expect a hotel to be able to cope with that).
Stayed 2 nights in Jan 2024

8/10 Good

Helene

Stayed 1 night in Dec 2023

8/10 Good

Harriett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at hotel are lovely and very helpful. Location ideal. Problem with rooms and bath as strangely put together.
Stayed 8 nights in Oct 2023

10/10 Excellent

Michael, Heathrow

Travelled with partner
Liked: Amenities, property conditions & facilities
Fabulous hotel. Lovely staff . Great location
Stayed 6 nights in Oct 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had coffee in the morning, Buffet was too expensive 25 euros.
Stayed 4 nights in Sep 2023

10/10 Excellent

emil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really great place Down to earth beautiful people works here. I totally recommend this hotel to anyone that appreciates high value atmosphere. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Ketan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to walk everywhere. Hotel was quite and spa and steam room was great
Stayed 3 nights in Aug 2023

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for wedding anniversary
Brilliant hotel, amazing room the decor and finishes were high quality and the staff very friendly, would visit again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anna

Perfect location and great services
Stayed 3 nights in Jul 2023

8/10 Good

nirad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Staff was very friendly and helpful. Accommodations were very comfortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Everything was new and clean. Staff was friendly and accommodating. The room was excellent. We really enjoyed our stay.
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice but not so great.
The hotel is nice and clean . Breakfast is fantastic. We got a room in the six floor as we asked but not in the back and had lots of noise coming from the bar downstairs. The bathroom was good but amazingly no HOOKS OR A SPACE FOR YOUR BATH ITEMS . Annoying!!!! It was 27-30 degrees so We asked for water bottles in the room and they charged us 7.50 € Each !!!!
Stayed 8 nights in Jun 2023

10/10 Excellent

Nikolaos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional and friendly attitude by staff. Clean and very good location.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Inconspicuously attentive and very helpful - you helped make our stay in Paris memorable; thank-you
Stayed 2 nights in May 2023

10/10 Excellent

Travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

SELIM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to shopping malls and main attractions.
Stayed 5 nights in Apr 2023

6/10 Okay

Juan

Stayed 4 nights in Apr 2023

8/10 Good

Nicola

Stayed 2 nights in Feb 2023

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Amenities
bathroom needs a better condition to take a shower. gets wet all the time. unsafety
Stayed 4 nights in Jan 2023

10/10 Excellent

Ismael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location, very clean, staff was very nice and helpful. Delicious breakfast!

10/10 Excellent

adraa

6/10 Okay

Paulina

Travelled with group
Liked: Room comfort
Unacceptable check in practices, but pleasant stay
The hotel requires that every guest allows to SCAN their passport/ID and credit card - not only enter the information into their system but actually retain the IMAGE of the documents. When inquired about the procedures to safeguard personal data and destroy the information after the guest's stay, the front desk staff could not answer with certainty. I found it very unnerving. Otherwise, the stay was pleasant and the staff helpful.
Stayed 4 nights in Dec 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
Really lovely hotel in a great location. Very easy to get around the city on foot and by public transport We stayed in a suite as there was 4 of us which was very comfortable and had everything we needed including dressing gowns and slippers. Loved the terrace. Breakfast was very good and included bacon and eggs, mushrooms and beans along with meats and cheese, fruits, cereals and breads. The Turkish bath and steam room were complimentary and bookable in 45 minute time slots, also very good. All staff members we encountered were really friendly and courteous at all times. We would happily return.
Stayed 3 nights in Dec 2022

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Le Mathurin is always fantastic. Staff is amazing and the hotel is spotless! Always a pleasure

10/10 Excellent

Lester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel, Great position for public transport & local attractions super Breakfast Lovely helpful staff
Stayed 3 nights in Oct 2022

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was lovely but room is a bit small. service from front desk was lovely
Stayed 4 nights in Oct 2022

10/10 Excellent

William, Bracknell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location great. Staff friendly and very helpful. Room smallish but excellent.
Stayed 4 nights in Oct 2022

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel i stayed at and you cannot beat the locaction. Walking distance to all shoppings and food.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

nirad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Kathrynn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Rustem

Stayed 1 night in Mar 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Mr Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great location
Great hotel with very convenient location for our weekend stay.
Stayed 2 nights in Dec 2021

6/10 Okay

Chantal

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was not so good . it is not a 4 stars hotel . room to small , the services were so bad (phone not working, not enough towels there is no cattle to make tea or Nescafé ………..) price / quality 5/10
Stayed 3 nights in Nov 2021

10/10 Excellent

Kathrynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Kawljet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small boutique hotel near all shops, easy to navigate to and about 30 minutes walk from Gare Du Nord.
Stayed 2 nights in Aug 2021

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Ouriel

Business traveller
Liked: Staff & service
Stayed 3 nights in Jun 2021

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, the room was spotless. The breakfast was really tasty and the toiletries were Nuxe from the spa which was really nice. The spa was also great, lovely pool and the treatments were excellent
Stayed 2 nights in Aug 2020
Response from LEO on 1 Sept 2020
Thakl you so much for your comment we are happy to know about your good feeling. Hoping to welcome you again in the future. Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from LEO on 25 July 2020
MERCI BEAUCOUP

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very clean and cozy . Front desk staff are extremely helpful
Stayed 1 night in Mar 2020
Response from leo on 5 Mar 2020
thanks a lot

10/10 Excellent

Maricel, Panama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, a dos cuadras de la entrada del metro. A pesar que tuvimos una pequeña situación, el personal del hotel fue muy colaborador.
Stayed 3 nights in Feb 2020
Response from LEO on 20 Feb 2020
siempre es un placer atender a nuestros clientes. Muchas gracias

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in Paris.
Great little stay. Turkish sauna took some Time to heat up but other than that it was great!
Stayed 1 night in Feb 2020
Response from LEO on 20 Feb 2020
Many many thanks for your feedback, we are happy to learn that you had a good stay. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from LEO on 4 Jan 2020
Merci

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location but bad service
The good: well located, cosy atmosphere, plenty of interesting books in the room The bad: shattered glass near the bed, no apologies from the management, no replacement of tea cups Conclusion: it is about service, service, service and that was completely inexistant
Stayed 3 nights in Dec 2019