Hôtel Mercure Paris Gennevilliers

Property class: 4

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Consider a stay at Hôtel Mercure Paris Gennevilliers and take advantage of a terrace, a bar and a gym. The on-site restaurant, Le Charbon, offers lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
The current price is AU$164
includes taxes & fees
27 Sept - 28 Sept

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Double Bed

A modern bathroom with a glass shower enclosure, a white sink with a chrome faucet, and two wall-mounted mirrors.

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a bed, desk, chairs, and a bunk bed.

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed and 1 Double Sofa Bed

A modern hotel room with a large bed, a sofa, a desk, and a television.

Family Room, 1 Double Bed and 1 Double Sofa Bed

8.6 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

A modern bathroom with a glass shower enclosure, a white sink with a chrome faucet, and two wall-mounted mirrors.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 Double Bed and 1 Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Privilege, Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located in Gennevilliers, Hôtel Mercure Paris Gennevilliers is in the business district. Rue du Faubourg Saint-Honore and Champs-Élysées are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Luxembourg Gardens and Tuileries Garden. Looking to enjoy an event or a game? See what's going on at Stade de France or Paris La Défense Arena. Visit our Gennevilliers travel guide
Map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230

What's nearby

  • Notre-Dame Cathedral in Paris, France, with its iconic twin towers and detailed Gothic architecture.
    Seine
    10 min walk - 0.9 km
  • Port de Gennevilliers
    1 min walk - 0.2 km
  • Chanteraines Park
    7 min walk - 0.7 km
  • Sévines Park
    15 min walk - 1.3 km
  • Madame Loyal - Le Cirque Micheletty
    16 min walk - 1.4 km

Getting around

  • Epinay-sur-seine Station
    4 min drive
  • Gennevilliers RER Station
    15 min walk
  • Roissy - Charles de Gaulle Airport (CDG)
    34 min drive

Restaurants

  • Restaurant Des Arts
    15 min walk
  • TOTAL ACCESS
    4 min drive
  • McDonald's
    6 min walk
  • Le Grandel
    4 min drive
  • Campanile Hotel Barbanniers Gennevilliers
    12 min walk

About this property

Hôtel Mercure Paris Gennevilliers

  • Upscale hotel near Stade de France
  • You can look forward to a terrace, a bar and a gym at Hôtel Mercure Paris Gennevilliers. The on-site restaurant, Le Charbon, offers lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
    • A water dispenser, free newspapers and a 24-hour front desk
    • A front desk safe, 3 meeting rooms and a banquet hall
    • Guest reviews say good things about the overall condition
  • Room features
  • All 144 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hairdryers
    • 44-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: FairMoove and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 9 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (83 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 August to 24 August:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet (varies based on length of stay), plus a one-off cleaning fee of EUR 15
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay) plus a one-off EUR15 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Mercure Paris Gennevilliers pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per day. A cleaning fee of EUR 15 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hôtel Mercure Paris Gennevilliers?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hôtel Mercure Paris Gennevilliers on 27 Sept 2026 start from AU$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Mercure Paris Gennevilliers?

Self-parking is available for EUR 9 per day.

What time is check-in at Hôtel Mercure Paris Gennevilliers?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hôtel Mercure Paris Gennevilliers?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Where is Hôtel Mercure Paris Gennevilliers located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Seine and within 6 miles (10 km) of Stade de France and La Défense. Palais des Congrès de Paris and Basilica of Saint-Denis are also within 6 miles (10 km). Gennevilliers RER Station is 15 minutes by foot and Gare de Gennevilliers Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Mercure Paris Gennevilliers Reviews

8.0

Very good

8.4

Cleanliness

7.0

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 356 reviews
Rating 8 - Good. 114 out of 356 reviews
Rating 6 - Okay. 53 out of 356 reviews
Rating 4 - Poor. 25 out of 356 reviews
Rating 2 - Terrible. 23 out of 356 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well trained to accommodate guests.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Not for family stay. Staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Below standard for a 4 star hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Bad experience, not staff fault

Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Functional hotel out of town in commercial zone

Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs!!!!!!!!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest,except that the room amenities are just basic.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay good staff and hotel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

Brilliant stay and friendly staff.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking appreciable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room however A/C was not working and room was superhot at times
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice👍
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Mercure in Paris for one night and, overall, had a pleasant experience. The hotel was clean, well-maintained, and the staff were friendly and professional throughout my stay. Unfortunately, the air conditioning in my room was not functioning properly. There was no way to adjust the temperature or switch it off, leaving the room uncomfortably cold. When I reported the issue to reception, I was surprised to learn that the staff were already aware of the problem. I was told that some rooms have the same issue, with the air conditioning stuck at full blast and no ability to increase or decrease the temperature. To their credit, the staff were helpful and quickly provided me with an extra duvet, which made the night more comfortable. However, I do think it's disappointing that a known issue affecting guest comfort has not yet been resolved. Overall, the hotel has a lot going for it, but I hope management prioritises fixing the air conditioning, as it would make a significant difference to the guest experience.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Amenities
Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

This place was a nightmare to stay, there was no working ac in our room, we were able to get a room with working ac by after 11pm at night and we checked in by 6pm. I would never stay at this property or this chain again.
Stayed 2 nights in Jun 2025