Outdoor pool, pool umbrellas, pool loungers

Reviews of Panglao Regents Park Resort

3 out of 5
Panglao Regents Park Resort
Ester A. Lim Drive Tawala, Panglao, Bohol

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 401 reviews" "
Rating 8 - Good. 178 out of 401 reviews" "
Rating 6 - Okay. 79 out of 401 reviews" "
Rating 4 - Poor. 22 out of 401 reviews" "
Rating 2 - Terrible. 18 out of 401 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heidi Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Jan

Disliked: Property conditions & facilities, room comfort
Terrible
Super Noisy at pool site there the rooms are, cause no guard closing the pool even we and many complaint. From erly mornings...and to late night 01am with loud party pinoys. Toilet was over flowing, only 1 pillow in each bed, it was no over cotton blanket, only under blanket, same in all rooms. The bed table between the bed's dident have any bed lamp and no switch to lights, so when go to sleep we have to go up from the bex and then walk back in darkness.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Regents. It is off the beach and quiet. Nice pool, gym, and restaurant. The staff makes you feel at home. I just stayed for 12 days and look forward to going back.
Stayed 14 nights in Dec 2023
Response from Panglao Regents Park on 24 Dec 2023
Dear Mr. Endelman,Thanks for leaving us such a wonderful review. We are definitely happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words and we look forward to seeing you again.

8/10 Good

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute since I got stuck in Bohol and had a good experience. Staffing is really friendly
Stayed 3 nights in Dec 2023
Response from Panglao Regents Park Resort on 24 Dec 2023
Hi Ms. Valeria,Thanks for leaving us such a wonderful review. We are definitely happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words and we look forward to seeing you again.

8/10 Good

Laura

Stayed 1 night in Nov 2023

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Very nice hotel. Clean and friendly
Stayed 1 night in Sep 2023

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Amazing and clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Christian, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fantastic and peaceful, perfect for those who seek a less crowded and noisy environment. The rooms are generally clean, but the bed and blankets can be quite itchy. The pool is suitable for everyone, though it tends to get dirty as it's not cleaned regularly, and sometimes there are lots of bugs around. On the bright side, the food is excellent! The staff members are friendly, accommodating, and approachable.
Stayed 2 nights in Jul 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service
Great location. Mattresses on their smaller beds punched out, should be replaced. All the larger beds are excellent.
Stayed 1 night in Mar 2023

10/10 Excellent

James, San Tan valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel good location staff was awesome, a good value for your money
Stayed 6 nights in Mar 2023

10/10 Excellent

shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely come again
Close to alona beach and bars and restraunts. The hotel was clean and good service and very nice pool. Rooms was spacious
Stayed 3 nights in Dec 2022

2/10 Terrible

Abraham

Stayed 5 nights in Jul 2022

10/10 Excellent

Jeff&lorna, Indiana USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very beautiful, so clean. Outstanding customer service can’t wait to stay again, Jeff USA
Stayed 3 nights in Jan 2020
Response from Karen on 19 Sept 2020
Hi Sir, Hope all is well with you and your family. Thank you so much for the wonderful review and we look forward to accommodate you again in the future. Thank you and keep safe.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The wifi service was not good. Good pool area. Friendly staff.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were not at all accommodating during these difficult times.
Stayed 8 nights in Mar 2020

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is the bathroom has a bad odor that is coming from the sewer specially when the weather gets hot.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Jocelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. Just keep on improving your facilities.
Stayed 1 night in Feb 2020
Response from John on 1 Mar 2020
Thanks for the awesome review, Ms. Jocelyn! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Madison

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Bonita on 18 Feb 2020
Thank you!

6/10 Okay

ARMABEL

Liked: Cleanliness, staff & service
Good location and helpful staff
Location was an easy 10-minute walk to Alona Beach, though part of it along the busy main road. Staff very welcoming and helpful. Breakfast was a bit pricey for the area, but you can always opt out and head to nearby spots. Air conditioning was not great, and water in bathroom still had salty tang to it. Still overall value for money.
Stayed 2 nights in Jan 2020
Response from Bonita on 18 Feb 2020
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

6/10 Okay

Marky, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was alright.... Wifi was quite fast.. Location was quite busy but not too bad. Pool was great and had long hours! Massage was also great for the price. Overall rooms were not the best, especially the bathrooms. For the price, its good enough for a place to sleep in. Walking distance to restaurants and the beach.
Stayed 3 nights in Jan 2020
Response from Bonita on 18 Feb 2020
Your review will help us to be better. Thank you so much!

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic accommodation with room size smaller than advertised by hotels.com. Reception said there were no bigger rooms. No pressure in the shower despite reporting the problem. Tap and shower water very salty. Only allowed one room key despite 2 people staying in the same room. Anything you want e.g. extra towel is all additionally charged for. Staff however always very pleasant. Overall overpriced and overrated for what it is. Disappointing.
Stayed 8 nights in Jan 2020
Response from Bonita on 18 Feb 2020
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excellent

Kayen, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet is superb! Definitely will come back here soon. Service is excellent. Check-in and check-out is a smooth process. Hopefully they will have more rooms to choose from. Usually they are fully booked, so booked in advance. But overall we have an excellent stay at Henann Resort.
Stayed 1 night in Jan 2020
Response from JOHN on 22 Jan 2020
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
First class .....staff very good
Stayed 2 nights in Jan 2020
Response from prpi on 9 Jan 2020
Thanks for the awesome review, Mr. Michael! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

J Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating service
Our first room was in the West building. The air was stuffy and there were little ants in our room. We upgraded to the main building and the room was pleasant with a nice view of the pool. We had to return to our original room before we checked out because our upgraded room was booked for our last 2 nights. Our original room was better this time except for the construction next door. They worked until after 10 pm and the noise vibrated in our room. The night manager was very helpful and let us stay in another room to sleep that night for no extra charge. Overall the service was great, they were very helpful and accommodating. Next time I will book the main building for the view of the pool and convenience of being on the ground floor.
Stayed 6 nights in Dec 2019
Response from John on 29 Dec 2019
Thanks for the awesome review, Mr. Ryan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced, dirty, outdated, unwelcoming I paid about 45e with supposedly 50% off.. hotel is worth maybe 20e per night
Stayed 3 nights in Dec 2019
Response from JOHN on 28 Dec 2019
“Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 Poor

michael

Disliked: Staff & service, property conditions & facilities, room comfort
not clean
The place was poorly maintained its like every thing was falling a part. mold in the bathroom. aircon smiled like trash.
Stayed 2 nights in Dec 2019
Response from JOHN on 28 Dec 2019
“Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.”

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was excellent, as was the staff and service received. Room was a little tired and in need of an uplift but pool area was great and general level of hotel as regards decor and style/upkeep was high. Staff were brilliant and very helpful.
Stayed 6 nights in Dec 2019
Response from John on 30 Dec 2019
“Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.”

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from John on 30 Dec 2019
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

4/10 Poor

jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Caeat Emptor
The photos focus on the east wing and associated pool area. Looks great, but unfortunately the hotel is split into 2 halves on either side of the road. Our requsts to have a pool view room were ignored and we were lodged in the west wing across the street. Despite paying a rate equivalent to those of upper class hotels in Cebu, whereall facilitiesare included, our morning workout in the dilapidated gym was interrupted by a staff member asking for money as an extra daily cost. Not advertised anywhere regarding hidden extras, we were not game to try the pool for another possible extra.....
Stayed 2 nights in Dec 2019
Response from John on 30 Dec 2019
“Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.”

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from John on 30 Dec 2019
Thanks for the awesome review,We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from John on 30 Dec 2019
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Jonathan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from John on 6 Dec 2019
Thanks for the awesome review, Mr. Jonathan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating.
Stayed 2 nights in Nov 2019
Response from John on 30 Dec 2019
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

6/10 Okay

Mila

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sad stay
Everything is old even the bedsheets are not good. Also the matress. But close to the beach.
Stayed 1 night in Nov 2019
Response from John on 30 Dec 2019
“Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.”

10/10 Excellent

Miamore77, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panglao Regents Hotel are very courteous and accommodating. Location is excellent walking distance to everything, a good walking distance to the beach approx 1.4km and away from the street noise. Love the pool inside the hotel vicinity. Will surely return to this hotel next time we visit Bohol again!
Stayed 3 nights in Nov 2019
Response from John on 30 Dec 2019
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

6/10 Okay

Verified traveller

Travelled with family
The gym should be free of charge.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
POOL AND SERVICE.
Stayed 1 night in Oct 2019

4/10 Poor

Ali h

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Stayed 2 nights in Jul 2019

8/10 Good

JJ, Buffalo NY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Nice pool. Efficient staff. Too far from the beach.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and tge staffs are very approachable and friendly, the pool is a bonus
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the price
Very good but aircondition was weak, and water pressure weak
Stayed 3 nights in Jun 2019

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel walking distance to beach.
Nice and clean hotel. Within walking distance to beach and F & B outlets. Staff are friendly and welcoming. Thanks to Edmar for making sure my room is ready and Marcial for looking after my meals and drinks at the outlet.
Stayed 3 nights in Jun 2019

6/10 Okay

Don, China

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing spectacular
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good.staff was nice ,Food at restaurant was way over priced. p1500 for a lunch was too much for the quantity and quality
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.10 minute walk to Alona Beach so close enough and far enough away! Staff really friendly and I’d recommend taking the Countryside tour.
Stayed 4 nights in Apr 2019
Response from KAREN on 25 Apr 2019
Dear Valued Guest, Thank you for taking time to write a review! Looking forward to accommodate you again in the future. Thank you!

8/10 Good

Scott and Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again.
Nice. We stay here alot. Recommend west wing deluxe floor. Nice big rooms. Its got what you need. Staff very good improved since last stay. Will stay again. We have stayed Hennan, Bellevue + BE Resort. Happy to stay Regent Resort. Good value.
Stayed 1 night in Apr 2019
Response from KAREN on 25 Apr 2019
Dear Valued Guest, Thank you for taking time to write a review! Looking forward to accommodate you again in the future. Thank you!