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"The food at the restaurant was amazing, and the staff was incredibly friendly and accommodating. The rooms are spacious and comfortable. The only issue I experienced was with the shower, as the water pressure in my room was a bit low. Overall, it was an excellent experience."

"Hotel muy agradable, cómodo y limpio "

"Very short stay, just overnite. Impecable and beautiful. Restaurant Service at breakfast could be improved. "

"Todo muy bonito y limpio un hotel lleno de jardines muy bonitos y muy amable todo su personal Súper agradable hotel "

"Los cuartos tienen comodidades minimas. La decoración muy austera. Los cuartos permanecen como en tiempos de Cortés. EL edificio es impresionante pero la decoracion dentro de los cuartos es practicamente cero"

"Was ok ,nice swimming pool "

"Excellent staff, but the room smelled bad and the sink was leaking. Also, the bed was terrible, not comfortable at all; you could feel the springs of the mattress."

"We arrived late and the attendant was very nice and pleasant. I made a call to the attendant because the water was cold and could not take a shower. Ten minutes later the water was still cold. I called back and another person answered the phone and was extremely rude. She said the mantenance people were gone and I have to wait until 9AM the next day to have hot water. When I told her that I needed to take a shower that night and the next day she hanged up on me. I proceeded to go the reception area which is very hard to do because there are about 120 strairs I had to claim. She had me there waiting for about 20 minutes while she was on the phone talking to somone and first told me room 406 was available and 5 minutes later said that was not available because it just got reserve. So I said well is reserved for tomorrow so I can stay there tonight and then tomorrow you can move me again. She refused and gave another key of a 300 room. When I got to the room it was the same the water was cold so I have to go back to the reception area and get another key and it was the same finally I said it is your job to find me a room. I am 71 years old at midnight looking for a room and claiming 120 stairs every time . Finally she sent someone to help me with a gentleman from security. This person was helpful and find me another room. While this was happening there was a loud party downstairs until 3AM. When it was over people came back to the rooms talking and I can hear peo"

"This place is an absolute treasure! Everyone is super kind, friendly and accommodating. The food and drinks are delish and everything is reasonably priced. The outdoor pools are beautiful and well-maintained. Excellent!!! "