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Reviews of Pamplona Plaza

3 out of 5
Pamplona Plaza
Avenida de Marcelo Celayeta, 35, Pamplona, Navarra

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 196 reviews" "
Rating 8 - Good. 91 out of 196 reviews" "
Rating 6 - Okay. 37 out of 196 reviews" "
Rating 4 - Poor. 10 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but needs soundproofing.
Hotel lovely inside. Warm welcome from reception. 20 min walk from centre of Pamplona. Nearby are shops cafes and restaurants. Room was comfortable however the noise heard from above and next door was enough to put me off returning. The couple next door were obviously having a ‘romantic’ night and it was as if they were in our room. It’s a shame because apart from the paper thin walls it’s a lovely little hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city center. Short on parking spots great hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Staff was extremely friendly and helpful!
Stayed 1 night in Jul 2023

8/10 Good

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to hear the next room.
Stayed 1 night in Apr 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Updated showers. Very clean. Quiet. Close to the train station, a grocery store, and restaurants. Friendly and helpful staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the San Fermin festival. This was the perfect spot to stay. A short walk from the actual festival. It was nice and quiet at night. And above all else, the hotel staff was extremely friendly and helpful. They provided all sorts of advice and information for a first time attendee for the festival.
Stayed 1 night in Jul 2022

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness
Disliked: Amenities
For the amount we pay it was very disappointing:-( No ice machine, was extremely hot outside and air conditioning didn’t work properly Staff not very helpful
Stayed 1 night in Jul 2022

10/10 Excellent

Doris, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Kieran

Be careful very careful !
They need to change out the mops and the chemical agent they use to clean the floors in the rooms. It smells too strong and kept me awake. They copied both yes both sides of my credit card And of my passport. They said when challenged that it was a mistake However they hand wrote two code numbers beside it and my passport copy. So this is ominous !
Stayed 1 night in Jul 2021

10/10 Excellent

dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2020

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Albert

Business traveller
Liked: Cleanliness, staff & service
Average hotel, walking distance to train station.
Stayed 1 night in Nov 2019

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel with reasonable price. Underground parking was a plus. Very nice staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and smart rooms, coffee area opposite reception is very good and the coffee great. Reception staff when we arrived were so friendly and helpful and the same in the morning. The hotel looks at first to be away from the town but is just a short walk away via some residential areas but which also have nice evening bars, child friendly too.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location short walk from train ststion. Modern clean room, excellent shower. Lots of towels, comfortable firm bed. Perfect hotel for traveling a quick overnight stay.
Stayed 1 night in Aug 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location with parking available. Only a short walk to the old town. Room was 'compact' but do-able for one night.
Stayed 1 night in Aug 2019

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place not too far from centre
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 min walk to the start of the running with the bulls
Stayed 2 nights in Jul 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Running of the Bulls Ready!
We had a great stay at Pamplona Plaza during the San Fermin Festival. It was a short .9 mile walk into town for the festivities. It was clean, comfortable, and had AC! Would recommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to parking. Attentive staff and good recommendations
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good modern hotel for those staying for a couple of nights. Friendly and helpful staff. Clean and comfortable bedding and a very nice shower room and toilet. Underground car parking include in our price- not cheap but reasonable for what you got.Attached cafe for those who want breakfast but limited range of food and drinks available. Hotel is in a modern and clean residential area and about 15 minute walk from the old centre of Pamplona but there are about 3 local bus routes which get you there very quickly an cheaply at a flat fare of 1.35 Euros 💶 per person. Be warned that eating out at night, most restaurants do not start serving dinner/supper until 8.00-8.30pm, with last buses leaving at about 10.30-11.00pm.
Stayed 2 nights in Jun 2019

8/10 Good

Mikella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, dicey location
Everything about the hotel was fantastic. The bar has wine for €1,50 and the hotel staff is multilingual and very helpful with local information. I checked in 2 hours earlier and expected a long wait but my room was ready. The only downside is location. Although it is only .7 miles outside city center, I was asked for money by panhandlers on my walk and I didn’t feel safe coming home alone at night. There is also more street noise than you’d expect from a suburb.
Stayed 1 night in Jun 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we've stayed here and again had a very pleasant & comfortable overnight stop. Friendly staff, comfortable bed, lovely towels for use after a great shower. Secure underground parking. Centrally located within walking distance of the Old Town. Pleasant bar within the hotel.
Stayed 1 night in Mar 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff, good spot
Welcoming staff, nice lobby and breakfasts area, clean room, and well-appointed bathroom. Our shower didn’t drain well, but the rest of our stay went very well. Good location on the outskirts of the city walls...just a couple blocks to the river.
Stayed 1 night in Feb 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel outside of the Old Town
Stayed here over the New Year en route from France to Portugal. The hotel is situated outside the Old Town with a 10/15 minute walk there. Staff friendly and very helpful. The hotel has secure underground parking onsite and a cafe/bar right next door. But the soundproofing in the room was not existent and you could here the neighbours using the bathroom and even the telephone ringing in reception a floor below. There was a basic Continental breakfast. Felt the hotel was a little overpriced for its location and lack of privacy in the rooms.
Stayed 2 nights in Dec 2018

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay.
Excellent modern hotel in safe & convenient location with on site private secure parking. Very friendly & helpful English speaking staff. On site nice pleasant cafe/bar. Very comfortable room with good bed/pillows/quilt...even the towels were large & soft to dry off on after a luxurious shower. Only comment was that there were no in room drink making facilities however with the cafe on site was not a problem. Glasses for drinking in room...not plastic! A bonus to enjoy one's nightcap! Only a short walk, 15minutes, to the Old Town. Highly recommended and would use again.
Stayed 1 night in Nov 2018

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel close to train station
Very modern, clean room, but a little too warm for comfort, and the window blind was stuck in the wide-open position so occasional bright light came in at night. Staff was very courteous and helpful. The immediate environment is not very interesting, but the hotel is close to the train station which was a big help as I needed an early morning train.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Cm, Phx

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really hard. The room door was really hard to open. You have to give the front desk your room key everytime you leave which is a little weird.
Stayed 1 night in Jul 2018

4/10 Poor

Andrew, Gold Coast, Australia

Disliked: Cleanliness, staff & service
Average location, in poor demographic area. Hotel staff were unhelpful with any requests and the answer was ‘no’ having booked through Expedia our hands were tied and we were forced to stay there 4 nights through this. The room was about 25degrees all through the night and we sweated it out, no help offered from the staff. Ps the heating was in the off position and it was cool outside?
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose this hotel due to its close proximity to t
I stayed twice, both entering and leaving Spain. The first time was nice, but the second time was wonderful. I was given a suite that caused me to want to spend more than one night. The hotel restaurant was very satisfactory, and convenient. Additional dining was very close with a variety of restaurants within a short walking distance.
Stayed 1 night in Sep 2017

8/10 Good

kelly, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pamplona
Fantastic hotel on 20 minutes walk to the old city , room was clean and comfortable, staff were pleasant. Enjoyed my stay.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staf!
Just stayed the night but it was great!
Stayed 1 night in Aug 2017

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking walk to downtown.
Not near much but a nice easy walk to the central area. Might be better that way so you can burn off the pinxtos. Not a big sign you might drive by it passing by. Parking is great but you need to stop at the front desk to figure out how to access the garage three floors below the hotel but an elevator makes it fine with bags. Good wifi and the gentleman at the front desk was friendly.
Stayed 1 night in Aug 2017

8/10 Good

katie, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just outside of Pamplona
Great location just a 20 minute walk from the main square. Very reasonably priced hotel with ideal facilities, secure underground parking and a great street cafe attached that does fab coffee and croissants! Perfect for our short stay
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced for Accommodations
We stayed during the Running of the Bulls, so we expected a higher rate, but this was 5x greater than usual and the quality of the hotel did not merit this amount of money. The room and the hallway were run down and there were no amenities, such as a safe and coffee in the room.
Stayed 1 night in Jul 2017

4/10 Poor

Constance

Disliked: Property conditions & facilities, room comfort
The whole area was boring. It was a long walk to the old part. It was noisy in the rooms as there was always movement of furniture on the upper floor, which I believe was not part of the hotel.
Stayed 2 nights in May 2017

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a short walk from the train station and then the next morning a 20 minute walk to the center of town. All in all great value for the money.

10/10 Excellent

Gary, Halifax, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, excellent staff
Had a 2 night stay and were very pleased with our experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just enough out of the way place to stay.
We stayed at this hotel during the festival and it was great to be outside of the old town during this time. We were still close enough to walk there in 15 minutes.

10/10 Excellent

Tim, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just right!!!
We stayed at this hotel for 3nights during San Fermin 2016. It was the perfect location. It is walking distance from the train station (even with luggage it isn't a bad walk). It was far enough outside of old town Pamplona that you could get a good night sleep and have a quiet lunch, but it wasn't so far that the walk to the festivities was bad (about a 15 minute walk). The hotel was pretty basic but nice and the staff was extremely friendly and helpful. I would highly recommend this hotel

8/10 Good

Mary, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff.
Nice hotel. Friendly and helpful staff. They provided reall welcome sandwiches for breakfast.

10/10 Excellent

Lynn, Kirk Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Great for a 20 minute walk into the old town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 10 mins walk from old city / staff very helpful / secure parking

6/10 Okay

DP, California

Liked: Staff & service, property conditions & facilities
Close to train station
This hotel is a little outside of the city center, but offers a great location for those arriving/leaving via train. Hotel staff is very helpful.