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Copthorne Hotel Palmerston North

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
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Overview of Copthorne Hotel Palmerston North

Copthorne Hotel Palmerston North

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationTe Manawa9 min walk
  • Popular LocationNew Zealand Rugby Museum16 min walk
  • Popular LocationVictoria Esplanade16 min walk
  • AirportPalmerston North (PMR-Palmerston North Intl.)8 min drive

Choose dates to view prices

About this area

Palmerston North

In the city centre, Copthorne Hotel Palmerston North is in an area with good shopping. The area's natural beauty can be seen at Victoria Esplanade and Manawatu Gorge, while Te Manawa and New Zealand Rugby Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • The Square - 7 min walk
  • City Library - 8 min walk
  • Te Manawa - 9 min walk
  • New Zealand Rugby Museum - 16 min walk
  • Victoria Esplanade - 16 min walk

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 8 min drive

Restaurants

  • Jimmy Cooks Kiwi Kitchen — 1 min walk
  • Cafe Express - 6 min walk
  • Arranged Marriage - 6 min walk
  • Cafe Royale - 6 min walk
  • Lone Star Restaurant - 6 min walk

About this property

Copthorne Hotel Palmerston North

Family-friendly hotel with restaurant and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 89 rooms provide conveniences such as fridges and electric kettles, plus in-room free WiFi and LCD TVs with satellite channels. Room service, free tea bags/instant coffee and portable fans are among the other amenities available to guests.
Copthorne Hotel Palmerston North offers 89 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit
  • Free in-room WiFi has a 10-device limit

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 19-26 for adults and NZD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Meeting rooms 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 for adults, and NZD 8 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 371 out of 982 reviews
5 - Excellent 38%
Rating 4 - Good. 388 out of 982 reviews
4 - Good 40%
Rating 3 - Okay. 148 out of 982 reviews
3 - Okay 15%
Rating 2 - Poor. 51 out of 982 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 982 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed as we were put into an outside unit , we had booked for the hotel not an outside building. Very dirty, stained carpets, dirty bed duvet, hair dryer not working, no microwave, drafty doors, poor heating. The list goes on and on, we were told by reception that because we had booked through a third party and not directly with Copthorne .
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the executive twin room. The room was clean and the water pressure of the shower was good. However I noticed that the base of the bed had a stain on it. Overall the hotel was pleasant to stay.
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sunshine in the mornings from the north facing rooms and view of the rangers
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021