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Pavilion Motel & Conference Centre

3.0 star property
Travelers find a welcoming retreat in the West End where garden spaces invite relaxation and the conference facilities make business connections seamless

Choose dates to view prices

The Pavilion Motel & Conference Centre in West End offers productivity and leisure. Guests enjoy the terrace, garden spaces, barbecue grills for outdoor meals, and free WiFi, all in a welcoming atmosphere.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Suite, 2 Bedrooms (Family Unit)

Iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms (Family Unit)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Double Sofa Beds

View all photos for Family Suite, 1 Bedroom (Family Unit)

Iron/ironing board, free WiFi, bed sheets

Family Suite, 1 Bedroom (Family Unit)

Highlights

Separate dining area
Private hot tub
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio (Studio Shower)

Iron/ironing board, free WiFi, bed sheets

Standard Studio (Studio Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom (Lounge - Shower over bath)

Iron/ironing board, free WiFi, bed sheets

Standard Suite, 1 Bedroom (Lounge - Shower over bath)

Highlights

Separate dining area
Private hot tub
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Iron/ironing board, free WiFi, bed sheets

Standard Studio

Highlights

Private hot tub
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Suite, 1 Bedroom

Highlights

Separate dining area
Private hot tub
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio

Iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

1 Bedroom

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Bedroom (Shower over Bath)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom (Shower over Bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds, Kitchenette

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in West End, a neighbourhood in Palmerston North, Pavilion Motel & Conference Centre is near the airport and near a metro station. The area's natural beauty can be seen at Victoria Esplanade and Skyhawk Playground, while Te Manawa and Centrepoint Theatre are cultural highlights. Esplanade Scenic Railway and New Zealand Rugby Museum are also worth visiting. Visit our Palmerston North travel guide
View more Motels in Palmerston North
Map
262 Fitzherbert Avenue, Palmerston North, 4440

What's nearby

  • Victoria Esplanade
    3 min walk - 0.3 km
  • The Square
    2 min drive - 1.8 km
  • Palmerston North Convention Centre
    3 min drive - 2.2 km
  • Centrepoint Theatre
    3 min drive - 2.2 km
  • Arena Manawatu
    4 min drive - 2.9 km

Getting around

  • Palmerston North (PMR-Palmerston North Intl.)
    14 min drive

Restaurants

  • Cafe Esplanade
    6 min walk
  • McDonald's
    19 min walk
  • McDonald's
    19 min walk
  • Ocggi Sushi
    19 min walk
  • The Fat Farmer
    17 min walk

About this property

Pavilion Motel & Conference Centre

Motel located in West End
You can look forward to a garden, dry cleaning/laundry services and conference space at Pavilion Motel & Conference Centre. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, tour/ticket information and smoke-free property
  • Luggage storage
Room features
All guest rooms at Pavilion Motel & Conference Centre boast comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The property charges 3.00 per cent for credit card payments
The front desk is open daily from 9:30 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pavilion Motel Palmerston North
Pavilion Palmerston North
Pavilion & Conference Centre
Pavilion Motel & Conference Centre Motel
Pavilion Motel & Conference Centre Palmerston North
Pavilion Motel & Conference Centre Motel Palmerston North

Frequently asked questions

Is Pavilion Motel & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pavilion Motel & Conference Centre?

Self-parking is free at this property.

What time is check-in at Pavilion Motel & Conference Centre?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Pavilion Motel & Conference Centre?

Checkout is at 10:00 AM. Late checkout is available for NZD 20 (subject to availability).

Where is Pavilion Motel & Conference Centre located?

Located in West End, this motel is within a 15-minute walk of Esplanade Scenic Railway and Victoria Esplanade. The Square and City Library are also within 1 mile (2 km).

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Reviews

Pavilion Motel & Conference Centre Reviews

8.0

Very good

8.0

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 187 reviews
Rating 8 - Good. 73 out of 187 reviews
Rating 6 - Okay. 29 out of 187 reviews
Rating 4 - Poor. 10 out of 187 reviews
Rating 2 - Terrible. 9 out of 187 reviews

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good parking, great staff
Stayed 1 night in Jan 2025

8/10 Good

Jaesyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Our room was well kept and met our needs
Stayed 2 nights in Apr 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have if solid motel could do with some updating otherwise quiet & friendly staff
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable Budget accommodation. Very quiet area with lots of parking. Strong internet.
Stayed 1 night in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Read the other reviews and was about worried but our unit was clean and tidy. Staff were friendly and accommodating. Would stay again, no issues. Just needs a bit of a spruce up.
Stayed 3 nights in Feb 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy with value for money

Good spot with easy access into the city. Owner was a nice guy that gave great service. I will be back.
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Staff & service, amenities, property conditions & facilities
Close to the river walkway. Welcoming staff. Premise needs a bit of attention and the room needs a deeper clean. Overall it was comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wonderful Bed, but everything else wasn't as good

Amazingly comfy, big bed in a huge, corner room, with a new carpet too. However, the kitchen was in poor shape...big hole in the flooring and the window blind was filthy. No towel rail in the bathroom, window dirty there too. Good location and price.
Stayed 1 night in Dec 2024

2/10 Terrible

Monique

Disliked: Cleanliness, amenities, property conditions & facilities
On initial view, the room was tidy, the shower flooded and has little to no pressure. And heaps of white tails (spiders) and baby cockroaches started appearing the whole place needs an upgrade after what i see now is clearly a social housing motel half the repairs done are 2nd rate wouldnt stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for 1 night this time but would definitely choose to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kaiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet, while close to town, Staff very helpful! Thankyou very much!
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Disliked: Staff & service, amenities, property conditions & facilities
Price was ok
Stayed 3 nights in Mar 2025

6/10 Okay

David

Liked: Staff & service
Easy walk to town, but the units need a bit of a makeover.
Stayed 2 nights in Apr 2025

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
would have liked a room with a little table and chairs for convience of eating seeing we stayed for two nights, also a little table or dresser in the second bedroom to put our bags on instead of using the floor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

6/10 Okay

Cathy

Disliked: Staff & service, property conditions & facilities
Rooms in need of an upgrade, very noisy due to a lot of volleyball teams staying there and not being considerate of other people!
Stayed 1 night in Mar 2025

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
No working toilet, bathroom hand basin falling apart. Whole place looks like it’s waiting for the wrecking ball. This place is past it’s used by date by about 10 years.

2/10 Terrible

Romeo

Disliked: Cleanliness, staff & service, property conditions & facilities
Basically, we have booked this motel, around January this year to ensure we have a place to stay on this busy weekend (Oct21-23) We arrived at the motel around 6pm, the manager said that they cannot accommodate us because there is flooding or some pipe that burst. They said that they have informed expedia two weeks ago but expedia never informed us about this.
Stayed 2 nights in Oct 2022

2/10 Terrible

Serena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What a hole!!!!! Just walked in the door and its disgusting! The base of the bed is ripped and torn, the shower does not work only the bath, paint splattered on the bathroom door, ants crawling on the floor, rubbish in the wardrobe, the duvet on the bed is as thin as the sheets there was literally no duvet cover, only a sheet over a dirty duvet inner!!!!!!!!!! Only 1 knife spoon, fork in the drawers, but 2 teaspoons. The doors dont close properly if at all 🙁🙁🙁🙁🙁🙁🙁🙁 Last night we stayed at The Caves Motel in Waitomo for way cheaper and it was MUCH nicer! If we hadnt have already paid we would have walked straight back out the door!
Stayed 1 night in Apr 2025

4/10 Poor

Charmaine

Disliked: Cleanliness, property conditions & facilities
Was not worth the price, not clean, eftpos not working, had receptionist wait to watch us transfer payment to the motels account, would have transferred in a couple of hours, so did not need to be treated like we weren’t going to pay. Had to ask for blankets and pillows for our 5th person, we paid for 5 people. No light bulb over kitchen area. Whoever sets rooms up, only catered for 4 people, eg. plates, bowls, cups, etc..leaves gathered up around front door, used my shoes to clear away. New carpet, but need a big overhaul. Will not recommend to anyone.Sorry.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting both hotels.com and the motel.

Disgusting. Misleading faulty snd broken things , mould on pillow case, black stains in spa which also didnt work which they admitted after and another guest said their room was just as bad. They took no responsibility and hotels.com couldnt even reach them but refused to give refund. So off to duspute tribunal as commerce commission have taken my complaint for misleading and unsatisfactory not fit for purpose. This place gets your money while breaching the consumer guarantees act. Hotels.com also have breached nz law by not refunding me as the contract i have is with them , im also going to media as i have a witness and video of how bad this place is. I want my refund or this will end up with legal and media involved . As a gold member i was disgracefully not looked after
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Staff & service
Pets permitted
Stayed 1 night in Jan 2022

2/10 Terrible

Cateline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bro you gotta fix those overhead kitchen shelf. Ended up cracking forehead open (sorry about the blood).
Stayed 3 nights in Jan 2022

4/10 Poor

Lynette

Disliked: Cleanliness, staff & service, property conditions & facilities
We were not advised that there would be no servicing when we checked in. Only found out the next day when we sought clean towels. Office was closed for the day and it was some concerted doorbell ringing before we got an answer. Clean towels were eventually found for us. Had argumentative neighbours using bad language.
Stayed 2 nights in Jan 2022

6/10 Okay

Alasdair

Disliked: Cleanliness
Property due for a proper clean and some maintenance to repair broken cupboards and bathroom fittings. However, price was about right for the things provided
Stayed 1 night in Dec 2021