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"Staff not friendly. 2 people at the front desk on a fully booked hotel. Lunch lines to check in."

"Very happy recommend it"

"Everything good. Except no hot water."

"All was excellent"

"La persona que se encargo del check in no fue lo suficientemente amable como para que hasta ese momento hubieramos pasado por alto el hecho de que el Hotel esta rodeado en estos momentos de areas en cvonstrccion. La persona que nos ayudo con las maletas fue muy amable, las personas que atendian a la hora del desayuno tambien fueron muy amables y tambien la persona en la zona del parqueo. Note ciertas areas que necesitan atencion en el aseo: en la ducha habia moho en los bodes, los guardaescobas tineias polvo de dias y note pequenas telaranas cerca a ellos. las puertas del ascensor necesitan un poco de cuidado en el aseo, qude notiene nada que ver con el dormir, pero si en la apariencia general. Lo ultimo que quisiera decir es: Si todo hubiera empesado bien en el momento del check in, probablemente Yp no estuviera dejando todos este molesto comentario"

"I enjoyed my stay. Staff is very friendly and helpful. The place is very clean and it is in a safe area. I would definitely book again. "

"Good service and breakfast. Friendly staff"

"The staff is very accommodating and the cleaning staff is good."

"I am a world traveler, and have stayed at many hotels around the world, and my stay was one of my worst experiences. Here are a list of the many issues that I experienced: 1) The bellman did not help with our big bags getting out of the taxi. 2) The front desk were very slow at check in and seemed disinterested. The staffer didn’t even let me know about the pool location and breakfast times and location. 3) In advance I asked the hotel to ensure I have a room that was free of air fresheners since I am allergic and they gave me a room with a strong perfume scent. 4) When we moved to a new room the bathroom faucet was leaking water. I had to go down to the front desk to report it twice. After the repairman completed his replacement he did not clean up and left the valve door open. Dirty boot marks 5) When it was time for a shower we noticed there was no hot water so we had to report it and have the maintenance person repair that issue. 6) One of the beds' head boards banged up against the wall and we had to place towel between it and the wall. 7) The toilet was inconsistent with flushing abd we had to wait a number of hours to get a flush. 8) I reported a number of these issues that were supposed to go to property manager and I never had the manager contact me."