Hyatt Palm Springs

Photo gallery for Hyatt Palm Springs

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hyatt Palm Springs

Hyatt Palm Springs

4.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
285 N Palm Canyon Dr, Palm Springs, CA, 92262

Explore the area

  • Popular LocationAgua Caliente Cultural Museum7 min walk
  • Popular LocationSan Jacinto Mountains9 min walk
  • Popular LocationPalm Springs Convention Center12 min walk
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)8 min drive

About this area

Palm Springs

Located in Palm Springs, Hyatt Palm Springs is in the city centre and near the airport. The area's natural beauty can be seen at Tahquitz Canyon and Indian Canyon, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Palm Springs Aerial Tramway and Children's Discovery Museum of the Desert are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing, mountain biking and hiking/biking trails in the area. Guests appreciate the hotel's central location.

What's nearby

  • Plaza Theatre - 5 min walk
  • Palm Springs Art Museum - 7 min walk
  • Agua Caliente Cultural Museum - 7 min walk
  • San Jacinto Mountains - 9 min walk
  • Palm Springs Convention Center - 12 min walk

Getting around

  • Palm Springs Station - 10 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 8 min drive

Restaurants

  • Pinocchio in the Desert - 5 min walk
  • Pinocchio in the Desert - 5 min walk
  • Riccio's Steak & Seafood - 6 min walk
  • Palm Springs Koffi - 6 min walk
  • Thai Smile Palm Springs - 7 min walk

About this property

Hyatt Palm Springs

4-star Palm Springs hotel in Downtown Palm Springs, walk to Palm Springs Art Museum
This hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 197 individually furnished rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Hyatt Palm Springs offers 197 forms of accommodation with iPod docking stations and a safe. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 2 restaurants and 1 1 coffee shop/cafe
  • 1 1 poolside bar and 1 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (12250 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Hotel Palm Springs
Hyatt Palm Springs
Palm Springs Hyatt
Hyatt Regency Palm Springs
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Palm Springs Hotel
Hyatt Palm Springs Hotel
Hyatt Palm Springs Palm Springs
Hyatt Palm Springs Hotel Palm Springs

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 370 out of 956 reviews
5 - Excellent 39%
Rating 4 - Good. 275 out of 956 reviews
4 - Good 29%
Rating 3 - Okay. 146 out of 956 reviews
3 - Okay 15%
Rating 2 - Poor. 101 out of 956 reviews
2 - Poor 11%
Rating 1 - Terrible. 64 out of 956 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and dirty property. Very dark rooms in poor condition. Checked out one day early Helpful front desk and property mgr No breakfast, water or coffee
Stayed 2 nights in Jan 2022

1/5 Terrible

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer relations. Any complaint was met with "its a management decision".
Stayed 11 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness
You can't beat the mountain view room! The place is close to everything, and free parking. We walked to the casino with ease, and to dinner each night, as well as shopping. The only real disappointment is that each area is understaffed, which is kind of understandable, but still annoying. It took forever to order food, and we couldn't get the correct coffee to our room that was supposed to be there. When we went to check in there was no on in sight to help us with our luggage. But you can't beat the location and the room was really nice.
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service
The manager, Joe, and also Forrest, at the front desk were very helpful and professional. We also really enjoyed the personality and friendliness of Brandon in the lounge.
Stayed 5 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Our room was a mountain view and it was stunning. The best part of our stay. The rest of the experience was just so-so. We stayed for 3 nights and not once was our room visited by the housekeeping staff. We had to call or go to the front desk for replacement coffee, etc. The food at the restaurant was overpriced and just overall not good. I did come during Saturday morning breakfast and it was extremely busy and the poor staff seemed overwhelmed. The young woman at the front desk was definitely not happy with her job and I get it, but it did not create a good experience for me and my husband. Overall, it was a good place to stay for our view and for the location. The hotel itself was nothing special.
Stayed 3 nights in Dec 2021