Palencia Hotels, St. Augustine

"I liked it cause it was pet friendly and right on the beach with good beach access. They activities such as music triva and bingo. The negative to me was it wasn't gated... saw a few locals making the outside/pool area busy. You get a wristband for pool access but no one ever checked for it. Overall we had a great time there."

"The property was in good condition, staff very nice and good breakfast."

"Loved the space but absolutely did not like the open sink area, sleeping people do not want to hear your noise. The shower/ toilet area was not enough space for privacy, just very disappointed with that bathroom/ sink layout. Another, very obvious issue was the smeary cleaning job on the appliances, didn’t look clean at first impression upon arrival, ughhh…. Otherwise the staff were courteous and very accommodating, we enjoyed our stay"

"The hotel is very nice and is well Located. Great breakfast and friendly staff. The bed is a little too hard and parking is expensive."

"The breakfast needs work "

"The Hotel is not a Resort by any means It is a party Hotel with few amenities . Mistakes on Booking when we spoke to the Hotel Twice the week we were flying. front desk confirmed our room and all was well 2 Queen Beds with a suite with an Ocean Front and Patio. Desk didn't Have the correct room. They gave us a Juliet Balcony with no patio at all and a limited Ocean. The Assistant General Manager Brittany was very helpful and professional and helped us get us to get a nice room but no Patio We Moved to different room twice and we still did not get the Oceanfront porch with chairs that were promised. Expedia was in charge as we got the reservation from Experian We will never use a third party again, so book directly with the Hotel. The Restaurant was something like McDonalds. The Bar skimpy drinks and Dark room. The pool was great and the beach was nice. So many issues . Give it a 4/10 Do your homework!"

"Room was clean, staff were friendly. The area was very quiet. Will stay again"

"The property and the room were great, staff was very helpful on all shifts. Bed and pillows were comfortable. We needed to ask once in our 5 day to have the room serviced but the rest of the time the room was taken care of very well. Our 4th floor beachside balcony gave us a very nice view each day. Our final evening on the balcony was ruined by someone smoking a cigar nearby. Breakfast was usual hotel food with eggs and waffles and cereals and pastries. My main issue was the beach. The hotel is on the beach but it is a very long walk across soft sand to the water and once near the water there is a 4 to 5 foot drop to get to the water's edge and it is a fairly long walk again to get to a spot where it is easy to get down and the up again. The hotel is within walking distance to some very good restaurants and there is a paid trolly service to downtown St Augustine. It was a very nice stay for my wife and I but we wished the ocean was more accessible"

"Great hotel"