Palencia Hotels, St. Augustine

"The room was nice. The beds were very comfortable. Bathroom was quite small, but we made it work. The only thing I wish they had was coffee in the morning at least complementary coffee. The pool area was filthy over by the towels. We sat in the shade and cigarette butts are all over hasn’t been swept in a long time plus no umbrellas at tables. "

"Great location and the room was clean. 600 yr old oak on the property and short walk to the most beautiful street behind the hotel. I’d stay here again."

"Average"

"Bartender was rude and unprofessional "

"Front desk gentleman was so nice. Greeted me warmly when I checked in. Allowed us to check in 2 hours early and called me when we had checked out and left something in the room. Room had everything we needed and beds were very comfortable and clean, really appreciated the mini fridge. Bathroom is small but room is large. Walking distance to restaurants and about 1 mile from historic fort. Great value, would definitely stay again!"

"Perfect location…3 min walk to the beach, a few restaurants and shops. Ice cream parlor is across the street. The room was very clean and the staff was top notch. "

"Beautiful view"

"I would stay again!"

"DO NOT STAY HERE! 1) they do a bait and switch by charging you $10 a day for parking. I would understand if the hotel was in a city like Manhattan, but this is St. Augustine where everyone has to drive to this hotel because there is no public transportation like a big city, and land is no where as expensive. Moreover, the parking is tight and limited, which makes the $10 charge even more insulting. 2) They are cheap. They turn off the AC off at night even though I have the key card in those stupid European style slots to keep the elective on, and they unplugged the mini refrigerator. 3) I asked them to make up my room, and the maid left the dirty top sheet on the night stand and never replaced it on the made bed, I had to go down to the desk, asked for a clean new top sheet and make my own bed. I will NEVER go there ever again!"