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"Yes very clean room, staff very polite and friendly."

"Everything was great, the staff very nice and the food was very tasty. We love to stay at Santo Domingo "

"We had a wonderful stay at Porta Antigua! We spent two nights there while visiting the Flower Festival, and the experience was truly magical. The hotel is both sophisticated and beautiful — a perfect blend of classic charm and modern comfort. Our room was spotless, well-designed, and incredibly comfortable. The food at the restaurant was delicious — both breakfast and dinner were outstanding, and the staff were genuinely kind and attentive. The location couldn’t be better — conveniently set in the heart of the city, just two blocks from Central Park. We would definitely come back. Porta Antigua is the kind of place that makes you fall in love with Antigua all over again."

"The spa was incredible and staff was amazing "

"Simply the best and if you don’t like this hotel ,it’s Because you are one of those people that complain about everything 😂"

"After traveling around Central American I ended up at The El Carmen Hotel! It was the BEST Hotel since I started my travels! The staff was very friendly and helpful! The bathroom was like a spa. Our breakfast was packed to go since we had an early morning shuttle. The location was also perfect! "

"Kenneth the front desk staff was great! He made us feel welcomed and was very helpful."

"Must stay in Antigua "

"Staff was nice and helpful."