Pacific Hotels, Arcata

"I was there for three night and my room was only clean once, The maid would come to the room and only would replace the bath mat towel. I even spoke with maid on the hallway and still no Room Service. This hotel is supposed to be rated as top Casino and Hotel. the internet was poor. Difficult to surf the web. I would Not recommend this hotel to no one."

"The staff were very friendly and helpful, the room was very clean and smelled very nice. The only issue I had was the sink drained very slowly, but it was because the stopper/plug couldn’t go up very high."

"Great location, beautiful pool area, friendly staff. Only complaint was that the laundry facilities were out of order. "

"Very nice comfortable, clean room. They have a huge koi pond with a beautiful garden surrounding it with a small outdoor pool. Inside another pool and hot tub. The staff was very friendly and the breakfast was good. The staff for the dining room was excellent. They made sure the dining room was always clean and all food items were full and fresh. Would highly recommend this hotel."

"Parking easy and secure. Clean room. Comfortable bed. Maid service only upon request. Hot water pressure very low. Tub slippery. Requested tub mat "

"Breakfast wasnt that great compared to other complimentary breakfasts "

"Walked into the lobby with a prostitute getting a room. Then met with the self check in kiosk so the hotel cuts corners on paying real staff members, outsourcing cheap virtual labor. Given room 112’s room key, all to open the door and find they were storing extra beds and utility items in there. Went to front desk to ask to cancel my room, as the experience was not acceptable. Man at front was nice, but unable to give me a receipt on-site and had to go through the rigorous report system on their third party website. $100 a night seems crazy for this location."

"Was able to park close to the room. Continental breakfast was good. Room was clean, loved the dove shower products."

"We were pleasantly surprised by this hotel as it seemed older, and we did not have high hopes. It was clean and seemed like they did some updates. The staff, and we spoke with many, because we always have questions, were all outstanding and helpful. The cleaning staff were friendly and helpful. When we left there was a crew trimming trees and cleaning up the property. We had a pet friendly room that was clean and did not look or feel like some pet friendly rooms we have been in. There was a huge area for our dog to do her business and even run around. There were restaurants nearby and the Round Table across the street was really good. We were there for softball, and it was an easy trip to the University."