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"Having to request a bath at at reception was very strange"

"This is an incredibly small room. No where to put even a cup down. No glasses, cups or side tables. No irons. But clean and good location. Good for 1 night, wouldn’t stay longer. "

"The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice. The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels. "

"Our suite was large and clean, and had we been staying for more than 1 night, the fridge and dining room table & chairs would have been well used and much appreciated. We arrived when it was dark and, unfortunately, the grounds were poorly lit so it took a while to locate our suite number using our mobile phone torches. The rooms smelt a bit damp and the bathroom had a slight 'eggy' smell, although everything looked clean and well kept. It was a large suite. Unfortunately the WiFi did not reach the grounds of the suite so we were not able to log on to any film streaming apps, despite ringing through to Reception and them saying they would 'refresh it'. The main TV was not HD and the remote control buttons did not all work. A freshen up of the grounds is needed, as it could be a beautiful property, but was virtually devoid of any spring flowers or benches to sit on. It is in need of some TLC. The breakfast staff were pleasant, and they did provide a vegetarian sausage alternative, but we had to wait for certain hot food items to be replenished, and the croissants and pancakes never did appear. The price of our suite and breakfast was slightly less than a local Premier Inn, and I would give this property another go but perhaps in the main hotel rather than the suite. "

"Excellent "

"On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak. I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed. He also told me that the hotel had no communication with hotels.com Breakfast very poor! Room was good apart from noise Will not use again. Please refund our costs. Graham Aldrich"

"Loud, kids running the corridors until god knows what hours at night. Staff didn’t want anything to do with it. Waited over an hour to be checked in. Key card didn’t work - waited further 40 min to be resolved , room amenities empty , room hot and aircon didn’t work. Don’t recommend. "

"Nice location but the actual hotel need updating. They have slapped some paint around but it needs a proper refit. Also the beds are very hard"

"Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues"