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"the manager was rude."

"Excellent as alwsys"

"The location is fantastic and the staff are very kind and helpful! We had a private room so we didn’t feel unsafe. However the condition of the hostel and the cleanliness of the room could be vastly improved. "

"I enjoyed my stay but I think it's more of a 3 star than 4 star hotel. I booked a king bed and found the room very narrow with the bed wedged up to the window and only accessible from one side - ok if youre a solo traveller but it's inconvenient as a couple. Generally the place felt clean- apart from the noodles someone had tipped down a sink in the ladies toilets. Breakfast was just ok - for expedia/hotel to say its popular with solo travellers & then for the hotel to only offer a breakfast rate for two people when booking, instead of one is not really on. I ended up paying the full price for breakfast when i checked in as there was no solo option ie. I paid double the rate if two had booked breakfast with their room. Staff were friendly and seemed happy to work there which is a good sign."

"I kiled the little sales kiosk in reception for toiletries, snacks etc, convenient and easy to use, with a self check out"

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"Good room size, clean and well located in the city centre. "

"Rooms were spotless"

"The hotel is in an excellent location any The Metro is nearby to access all areas of Rotterdam. In the same building there is the food hall which has a variety of food outlets in it. The bar in the hotel only opens on Friday and Saturdays (out of season?)"