View from property

Reviews of Hotel Miramare

3 out of 5
Hotel Miramare
Lungomare Terra d'Otranto, 55, Otranto, LE

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 57 reviews" "
Rating 8 - Good. 26 out of 57 reviews" "
Rating 6 - Okay. 7 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms with balcony looking over bay. Excellent location right at the beach with fantastic restaurants to pick from within 100metres. Hotel was the cleanest we have ever been in. Breakfast buffet was memorable and included in tariff. Lovely friendly staff. Will definitely return next year.
Stayed 10 nights in Sep 2023
Response from Francesca on 16 Sept 2023
Dear John,thank you so much for your feedback. It's very important for us that our guests' stay is confortable and relaxing.We hope to see you soon.Best regards,Francesca

2/10 Terrible

Al

Liked: Cleanliness
Disliked: Staff & service, room comfort
WOULD NOT STAY HERE AGAIN IF IT WAS FREE.
Great location. Terrible property. People on staff very nice but hotel is poorly managed. Small rooms. Guest are required to leave hand bags on a bench outside the breakfast room! My wife was appalled. Breakfast was only cold pastry along with fruit, cereal, and ham and cheese. Beach is across the street yet they do not offer beach towels. Shower in room has very little pressure (intentionally), shampoo is in a ketchup type packet. Soap bar is like a small potato chip. Towels and linens are like cardboard. I WOULD NOT STAY HERE AGAIN IF IT WAS FREE.
Stayed 4 nights in Aug 2023
Response from Francesca on 27 Aug 2023
Dear Alfred,your words made us sad because our mission is focused on the well-being and satisfaction of our guests to make pleasant and special the stay.Every hotel has to apply specific dispositions according to behaviour which avoid food waste, one of them is the ban to take out from breakfast room food and drinks.Rule that is not directly given to you, but the result of many unpleasant episodes we had through times. About that rule we kindly inform our guests by different information signals and we let you leave the bags under the security of the cameras.Our is a continental breakfast, as you well saw, we offer various products from sweet pastry (tarte, cakes, plum-cakes, croissant, sfogliatine with cream, krapfen and pasticciotti leccesi) every day we put bread and fresh fruits, biscuits, cereals, rusks with different jam and honey, salt things like toast, tomatoes, cucumber, ham, speck, cheese and yogurt. With hot and cold drinks always disposal and serviced by the staff.According to the stuff we disposed for you in the room and to the towels and linens, it’s your personal judge and we respect it and take note of it to improve every day as we always do and always offer a better service; if you only had told us in time when you had the problem that the towels were not suitable to you, we would have provided you with more satisfactory towels.We still hope to welcome you back soon in our hotel to show you again how care and effort we put in every sectors.Best regards,Francesca

8/10 Good

Mr A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a 3 star hotel.It looks like a museum .
The hotel.was well located near located, near the beach,historical centre close by,fantastic breakfast buffet with lots of variety ,cappuccino ,drinking chocolate teas,lots of cakes juices,fruits,bread varieties,hams.Be advised dough that no bags or luggage are allowed in the breakfast room.But staff friendly,helpful, rooms clean .Our room had a balcony opposite the beach with table and chairs to sit outside.confortable mattress.
View from our balcony .
Stayed 9 nights in Aug 2023
Response from Francesca on 23 Aug 2023
Dear Rita,thank you so much for your review, we appreciated it so much.We are pround to know that your stay has been pleasent and we hope to welcome back you again.Best regards,Francesca

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located right next to the beach and a very short walk to the castle. The room was large and clean. The shower was very small which might be an issue for some. Overall good value for money and I would stay there again
Stayed 3 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 3 star hotel in good location
The hotel is well positioned at the waterfront, the communal areas and the bedroom were very clean. The room itself was a reasonable size for a 3 star hotel, and comfortable. The breakfast was good and served in a bright spacious room. My only negative comment is that our room was at the back of the hotel with a view of a garage and main road. We asked to be changed if possible but were told that all other rooms were occupied.
Stayed 2 nights in Sep 2022
Response from Francesco on 1 Oct 2022
Grazie della recensione, ci fa piacere sapere che tutto sia andato bene. Un cordiale saluto

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front of house staff Francesca and Francesco were very helpful and professional. The location was great.
Stayed 4 nights in Jul 2022
Response from Francesco on 28 July 2022
Thank you Claudio, we are pleased to know that everything went well. Best Regards

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff of our trip
The hotel was very convenient for exploring the town and the beaches. The staff at the hotel were friendly & welcoming. The breakfast buffet had a great selection of sweet & savoury items.
Stayed 2 nights in Jul 2022
Response from Francesco on 21 July 2022
Thanks for the nice review, we hope to have you back again in the future as our guests. Best regards

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Arrived early but had to wait till the 3 o’clock check in no wavering Otherwise ok not a bad place to stay Close to town
Stayed 1 night in Sep 2019

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Loved our balcony and position in the town. Really enjoyed our stay.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside accomodation
Excellent accomation for what was expected
Stayed 2 nights in Oct 2018

6/10 Okay

John

Ordinary
Ordinary hotel in good location. Rundown inside and out. Staff disinterested. I would not stay there again.
Stayed 1 night in Sep 2018

8/10 Good

jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très professionnel. Très bon accueil
Stayed 1 night in May 2024
Response from Sandra on 25 May 2024
Ce fut un plaisir de vous accueillir,Merci à tous et nous espérons vous revoir.

8/10 Good

Anna Rosa

Liked: Cleanliness, staff & service
Ottima posizione per visitare Otranto
Stayed 1 night in Apr 2024
Response from Sandra on 29 Apr 2024
Gentile Anna Rosa,la ringraziamo per il suo feedback .Anche per noi è stato un piacere poterla ospitare e ci auguriamo di rivederla presto.

8/10 Good

Anton

Stayed 1 night in Oct 2023
Response from Francesca on 20 Oct 2023
Gentile Anton,La ringraziamo per il Suo giudizio.Cordiali saluti

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Miramare on 10 Oct 2023
Dear mr. Lundberg, thank you so much for your review, we are very proud that your stay was a pleasant for you. We hope to see you again. Ginetta from desk reception.

8/10 Good

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Francesca on 6 Oct 2023
Thank you!

10/10 Excellent

Frans

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Francesca on 27 Sept 2023
Thank you

6/10 Okay

MARIE-FRANCE

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Chambre individuelle propre mais fenêtre donnant sur un mur.! Décevant, cependant le personnel est aimable et le petit déjeuner correct Tarif pour cette chambre trop élevé
Stayed 2 nights in Aug 2023
Response from Francesca on 3 Sept 2023
Chere Mme. Marie,merci pour votre examen.Cordialement

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
Das Hotel ist etwas in die Jahre gekommen. Wir hatten ein älteres Dreibettzimmer, aber es war sauber. Das Personal war sehr freundlich.
Stayed 9 nights in Aug 2023
Response from Francesca on 31 Aug 2023
Dear Jeanette,thank you for the feedback!we hope to see you soon

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fresco e pulitissimo in ogni angolo. Le ragazze alla reception sono di una gentilezza unica. Camera molto spaziosa fronte mare con vista spettacolare sulla costa. Difficile trovare di meglio ad Otranto.
Stayed 6 nights in Aug 2023
Response from Francesca on 16 Aug 2023
Gentile Andrea,La ringraziamo per la Sua recensione, ci riempie di gioia e di orgoglio saperVi soddisfatti del soggiorno presso di noi.Speriamo di poterVi accogliere nuovamente.Cordiali saluti,Francesca

10/10 Excellent

renaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Bravo et merci à tous pour l’accueil chaleureux et les sourires ;-)
Stayed 2 nights in Jul 2023
Response from Francesca on 3 Aug 2023
Merci

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Il personale della reception è stato molto gentile ed educato. La stanza fresca, ben pulita e silenziosa. Buona la colazione Posizione ottima
Stayed 2 nights in Jul 2023
Response from Francesca on 27 July 2023
Gentile Valentina,La ringrazio per la Sua splendida recensione e speriamo di riaverLa presto come nostra ospite.Cordiali saluti

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bello e pulito, colazione ottima e completa (FORSE mancavano uova, ma io non ho chiesto) Posizione eccellente, non frontemare ma quasi, vicinissima al centro
Stayed 1 night in Jul 2023
Response from Francesca on 27 July 2023
La ringraziamo per la recensione

10/10 Excellent

Ingrid

Stayed 1 night in Jul 2023
Response from Francesca on 15 July 2023
Thank you

6/10 Okay

Enrico

Travelled with family
Liked: Cleanliness
Ottima posizione, camere confortevoli , prezzi moderati. Modeste le dotazioni in camera. Frighetto vuoto: neppure una bottiglietta d'acqua
Stayed 2 nights in May 2023
Response from Francesca on 24 June 2023
Gentile Enrico,la nostra struttura dispone di un bar aperto e disponibile h. 24, per tale ragione è sempre possibile procurarsi dell'acqua.La ringraziamo per il Suo feedback.Cordiali saluti

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Francesca on 14 June 2023
La ringraziamo!

10/10 Excellent

gaetano

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Francesca on 13 June 2023
La ringraziamo

10/10 Excellent

PAULO BRAZ

Stayed 1 night in May 2023
Response from Francesca on 13 June 2023
La ringraziamo

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle adresse front de mer - début zone piétonne
Hôtel en front de mer en début de zone piétonne d'Otrante. Nous avions une chambre 3 personnes avec balcon et vue sur la mer - identique à la photo. Le personnel est très serviable et attentionné, petit déjeuner correct - Très belle petite ville à visiter absolument dans les Pouilles. Une bonne adresse pour un resto, à 100m de l'hôtel dans une petit rue, ne donnant pas spécialement envie de si arrêter, se croyant à prime à bord dans une boucherie, il s'agissait du présentoir du restaurant "La cornacchia e il Mosto"
Stayed 3 nights in Oct 2022

10/10 Excellent

mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Francesco on 1 Oct 2022
Grazie della recensione! Saluti

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Mi habitación daba la cocina, todo el día con olor a comida y durante la noche mucho ruido sacando la basura.Creo que por ser individual y más barata Deberían decirlo ya que como huésped puedo elegir entre una habitación barata y ruidosa o una mejor
Stayed 5 nights in Aug 2022
Response from Francesco on 27 Aug 2022
Buongiorno Maria, la ringraziamo nuovamente per averci scelto. Terremo sicuramente conto delle sue parole, per noi è molto importante, così da poterci sempre migliorare. Un cordiale saluto

6/10 Okay

Ingemar

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2022
Response from Francesco on 3 Sept 2022
Grazie per essere stati nostri ospiti. Un cordiale saluto

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
molto centrale e vicino al mare. Ottimi servizi e personale efficiente.
Stayed 5 nights in May 2022
Response from Francesco on 13 July 2022
Grazie per la bella recensione, speriamo di riaverla anche in futuro come nostro ospite. Cordiali Saluti

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Face à la mer
Hôtel de bord de mer parfait pour des vacances Bon resto à proximité
Stayed 1 night in May 2022

8/10 Good

GILBERTO L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem Boa e Tranquila
Hotel de frente para o mar e muito próximo à cidade histórica. Uma ótima sugestão também para aqueles que querem ter uma base para explorar a região.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frukosten lämnade en del att önska. Annars den standard man kunde förvänta sig för priset.
Stayed 3 nights in Jul 2019

8/10 Good

Viviana

Liked: Cleanliness, staff & service
NOME FUORVIANTE
Ottima la posizione, ma le stanze non si affacciano sul mare; la mia finestra, in particolare, dava sul muro di fronte. Stanza rumorosa perchè situata sopra una cucina in cui si lavorava fino a tardi; e non ho potuto chiudere le finestre perchè altrimenti si attivava l'aria condizionata, senza possibilità di spegnerla o abbassarne l'intensità (meccanismo perverso) Ricche le colazioni, personale gentile e presente alla reception a orario continuato.
Stayed 2 nights in Jul 2019
Response from Paolo on 3 Aug 2019
Gentile Viviana la ringraziamo molto per queste belle parole,siamo felici che il suo soggiorno sia stato piacevole. Purtroppo non tutte le camere possono avere la vista mare ma speriamo di riaverla presto qui per potergliene dare una. Cordiali saluti Paolo

10/10 Excellent

Francesca Ant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel fronte mare. Camera pulita e confortevole. Ottima colazione.
Stayed 1 night in Jun 2019
Response from Paolo on 23 June 2019
Gentile Francesca la ringraziamo molto per queste belle parole, siamo felici di sapere che il suo soggiorno è stato piacevole. Con la speranza di rivederla presto le porgo cordiali saluti Paolo

8/10 Good

maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
La experiencia buena, buena ubicacion a dos pasos del casco antiguo. El hotel te ofrece un aparcamiento por 5 euros al dia. Ojo las lineas blancas alli solo son para media hora de aparcamiento. En el paseo maritimo hay un mooonton de pizzerias baratisimas. El hotel limpio y desayuno bastante bueno. El personal agradable.
Stayed 2 nights in May 2019
Response from Paolo on 13 June 2019
Buenos días Maite Muchas gracias por estas bonitas palabras, nos alegra que su estancia haya sido agradable. Esperamos tenerte de vuelta pronto como nuestro invitado de bienvenida. Saludos cordiales Paolo

8/10 Good

ac, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renoviertes Hotel direkt an der Strandpromenade, Zimmer einfach aber geschmackvoll, ruhig, sehr freundliches Personal, gutes italienisches Frühstück, Hotel hat rollstuhlgerechtes Zimmer mit WC und Dusche und ist auch sonst insgesamt barrierefrei. Uns hat besonders gut der Stil von Eingangshalle und Frühstücksraum gefallen: große Hallen, viele Bilder und originales Mobiliar aus der Anfangszeit des Hotels in den 40ern. Sehr gutes Preis-Leistungsverhältnis.
Stayed 7 nights in Oct 2018

10/10 Excellent

Raffaele, Brindisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo in tutto, posizione, pulizia, cortesia del personale, rapporto qualità / prezzo.
Stayed 2 nights in Oct 2018

8/10 Good

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobrze położony hotel, z uprzejmą obsługą. Żadnych zastrzežeń
Stayed 3 nights in Sep 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

6/10 Okay

Verified traveller

Regular
A localização é excelente mas as instalações do quarto são antigas e embora conste que há estacionamento, este não é no hotel. O estacionamento fica a cerca de 100 ou 200 metros do hotel e precisa ser pago. O café da manhã é bem simples
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

JOSIMAR S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento e localização
Hotel muito e muito bem localizado, próximo ao centro e a uma rua cheia de lojas, restaurantes. Dava pra fazer tudo a pé. O quarto era bastante amplo com uma varanda lateral que dava pra ver o mar. Tem isolamento acústico, estava muito limpo. A recepção foi ótima e muito rápida. O café da manhã era muito bom, com certa variedade e eles preparavam algumas coisas na hora mesmo. Fica bem próximo a uma praia boa e que possui lidos (barraca de praia paga, com cadeiras e espriguiçadeira). O hotel também está a uma distância curta de lojas, restaurantes e monumentos, ideal para passear a noite.
Stayed 2 nights in Jul 2018

10/10 Excellent

Vincenzo Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live Otranto
Enkelt og praktisk. Suverent frokost
Stayed 1 night in Jun 2018
Response from Marcella on 5 July 2018
Buongiorno Sig. Vincenzo, la ringraziamo molto per le belle parole. Speriamo di vederla presto Cordiali saluti Marcella e Paolo