Lobby sitting area

Reviews of Nest Hotel Osaka Umeda

3 out of 5
Nest Hotel Osaka Umeda
2-15 Tsurunocho, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom was moldy (tiles and ceiling), and it smelled very strongly of mildew. Room was a bit dusty but not terribly dirty. Refrigerator didn’t work. Very warm room, and struggled to get the A/C to work properly (though that may have been user error). On a positive note, the staff was very nice and helpful. They even helped make a reservation for dinner for us which was very helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Yvonne

Travelled with family
Liked: Staff & service
Overall it was a decent stay but the property could use a little updating and maintenance to improve functionality and cleanliness.I booked a room with 3 twin beds and there were no bedside tables to place cell phones or small items. In addition, the bathroom had mold stains on the ceiling probably due to venting issues.
Stayed 3 nights in Mar 2024

6/10 Okay

Makiko

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

YONGIL

Stayed 1 night in Dec 2023

10/10 Excellent

JungWoo

Stayed 1 night in Nov 2023

10/10 Excellent

Josefina Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2023

6/10 Okay

Anthony

Liked: Staff & service, amenities
I liked being in Chayamachi. The station was a bit confusing, but the woman in the tourism office in the Hankyu building was fantastic. The room was fine, but it had a funky smell. Checkout was super easy. There are several convenience stores approaching the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mingchih

Stayed 3 nights in Sep 2023

8/10 Good

HYEJI

Stayed 3 nights in Sep 2023

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Shinjuku area
Stayed 2 nights in Sep 2023

8/10 Good

SEUNGHOON

Stayed 3 nights in Jul 2023

10/10 Excellent

TOMOE

Stayed 1 night in Sep 2023

6/10 Okay

Izumi

Business traveller
Disliked: Cleanliness
There was a somebody’s hair in bathroom. Cleaning is not enough
Stayed 1 night in Sep 2023

8/10 Good

WOO CHANG

Stayed 3 nights in Sep 2023

8/10 Good

Shuli

Stayed 3 nights in Aug 2023

10/10 Excellent

Erika

Stayed 1 night in Aug 2023

6/10 Okay

wai ching

Stayed 3 nights in Jul 2023

10/10 Excellent

Daejin

Stayed 1 night in Jul 2023

10/10 Excellent

Tomoko

Stayed 1 night in Jul 2023

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

4/10 Poor

tomokm

Stayed 1 night in Jun 2023

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Yusuke

Stayed 1 night in Jun 2023

10/10 Excellent

Martha

Stayed 4 nights in Jun 2023

10/10 Excellent

JUN YOUNG

Stayed 1 night in May 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
I thought that the property was cleaner than some other places I stayed. I was able to get a good rest here. The location was good for me as well.
Stayed 2 nights in May 2023

10/10 Excellent

SIN KEI

Stayed 6 nights in May 2023

10/10 Excellent

Philippe

Stayed 3 nights in May 2023

8/10 Good

Chad

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel has a very pretty interior, and the breakfast was just amazing. The beds were pretty comfortable, but finding the light switches for the bedroom was confusing. There was not a lot of space for luggage, and no closet. The hotel wasn’t easy to walk to from the train station with luggage, but we were able to get a cab when we left. A shuttle service would have been nice.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Room was quite and clean. Hotel was close to shops, dining and train station that goes to Kyoto and Kobi. Area felt safe.
Stayed 9 nights in Apr 2023

10/10 Excellent

Zhenyu

Business traveller
Liked: Cleanliness, staff & service, room comfort
affordable and convenience location
Stayed 1 night in Mar 2023

8/10 Good

Leszek

Stayed 3 nights in Apr 2023

10/10 Excellent

Andre on chit

Stayed 5 nights in Apr 2023

2/10 Terrible

KIM LENG

Stayed 3 nights in Apr 2023

6/10 Okay

Saori

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

SOOJUNG

Stayed 4 nights in Mar 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Located near Umeda and Osaka station. Good for travelling. We arrived early and were able to leave our bags. Good amenities. Rooms are spacious and clean. Only negatives are the pillows contain feathers (seems to be common in Japan) and the bathroom fan was very loud and vibrates the whole room…
Stayed 1 night in Apr 2023

4/10 Poor

Hiu Ching

Travelled with partner
Disliked: Staff & service, amenities
Confined space, poor room service
Stayed 7 nights in Apr 2023

2/10 Terrible

How moh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Marek

Liked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

Yue

Stayed 4 nights in Mar 2023

8/10 Good

Patricia

Stayed 2 nights in Mar 2023

10/10 Excellent

Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An affordable and nice hotel for travelers
An affordable hotel that I recommend to all the travelers. The room is not big but new, clean and comfortable. The breakfast in the first floor is delicious whichever it's Japanese or American type. The hotel is close to the Umeda area where is the most popular and convenient area in Osaka for the transportations and entertainments.
Stayed 4 nights in Mar 2023

10/10 Excellent

Enshane

Stayed 1 night in Mar 2023

6/10 Okay

ES

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location
Stayed 3 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!

10/10 Excellent

David

Stayed 6 nights in Feb 2023