Four Points Flex by Sheraton Osaka Umeda

3.0 star property
Comfort meets convenience at this vibrant city hub with local flavors at the on-site restaurant and easy access to nearby attractions.

Choose dates to view prices

HOTEL UNIZO Osaka Umeda is near Grand Front Osaka Mall, offering in-room WiFi and dry cleaning services. The restaurant is convenient for dining after sightseeing, and the staff is praised for their helpfulness. Luggage storage keeps belongings secure.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$91
7 June - 8 June

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About this property

Four Points Flex by Sheraton Osaka Umeda

  • Hotel near Grand Front Osaka Mall
  • Close to Osaka Station City, Four Points Flex by Sheraton Osaka Umeda provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Newspapers in the reception, a computer station and a front desk safe
    • Luggage storage, a vending machine and a lift
    • A 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 220 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and shower/bath combinations
    • Fridges, electric kettles and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Osaka Umeda pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Osaka Umeda?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Osaka Umeda on 7 June 2026 start from AU$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Osaka Umeda?

Four Points Flex by Sheraton Osaka Umeda doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Osaka Umeda?

Check-in start time: 3:00 PM; check-in end time: 1 AM.

What time is check-out at Four Points Flex by Sheraton Osaka Umeda?

Checkout is at 11:00 AM.

Where is Four Points Flex by Sheraton Osaka Umeda located?

Located in Kita, this hotel is within a 10-minute walk of NU Chayamachi and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 miles (5 km). Umeda Station (Hankyu) is only a 4-minute walk and Nakatsu Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 485 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Margaret ManYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yira

Liked: Cleanliness, property conditions & facilities
Good room, great location, nice staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

SAU SING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and location is closed for all shops and restaurants
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Great location right near Namba station. The room isn’t huge but didn’t feel cramped and had everything we needed for our trip. I’d stash here again if I ever returned to Osaka.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Staff was super welcoming and kind. The room was clean,quaint, and cozy. The bed was very comfortable. Will stay here again next visit to Osaka!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Suyog

Liked: Amenities
Friendly staff. Great amenities.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

rachel

Liked: Staff & service, property conditions & facilities
Great customer service and very clean and neat hotel rooms!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Hee Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants near by
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Ferlissia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and clean. Staff were very helpful and friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room and staff spoke bit of english made it easy to check in
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close CBD,a lots of restaurant's around the hotel.
Stayed 2 nights in May 2025
Verified

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff accomodated. Plenty of shops around the hotel.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

CJ

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HUICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room and small bed like most of the hotel in the city. Good location to the shopping and restaurants. Umeda station is very convenience to both JR and 阪急 and local trains but also very complicated traffic!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tsz Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient location. Super close to major stations. A wide variety of dinning options available nearby.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Sangeeta

Liked: Staff & service
Clean room room was small but good experience
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

RIANNE JAYSON PASCUAL

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, its quiet even if the train station is nearby. you barely hear a noise. its also very clean and convenient location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, the staff is great and very accommodating. The room was clean, and quiet even near the Umeda station !
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.
Verified

10/10 Excellent

Onyebuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple restaurants in the area. The room was comfortable and clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Hui Xian Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to many train lines. Front desk was very helpful and hospitable, going the extra mile to help us in some queries. Rooms were comfortable and provided sufficiently for rest and respite. Bathrooms were well equipped. Bed and pillows were sufficiently comfy, best hotel sleep I have had in a while. Temperature settings all managed well too. The added bonus for me was the clothing spray provided which was a great help. Having a cold/hot water dispenser at the lobby of rooms was excellent. Simple facilities on ground floor (with a vending machine, microwave and laundry machines) were great. Would definitely return!
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023