Luxury Hotels & Resorts in Orcutt

"The room was semi clean. There was throw up on the balcony in two spots. They left dirty used bar of hand soap in the bathroom. One of the bath towels had stains on it. The tv remote was missing. They did not have enough towels in the bathroom. The soap products in the shower were basically empty. There was hardly any water pressure in the shower. I had to call the office for more soaps and towels and a tv remote, they wouldn’t even bring the items to the room I had to go get them. "

"I have stayed at the Santa Maria Inn multiple times for business and recently for personal reasons due to a family loss. Based on past positive experiences, I recommended it to my family for a family service. Upon arrival at 2:00 PM, I requested a slightly early check-in but had to wait until 3:00 PM, causing me to be late for the service. Even then, the room was not ready, and I had to return later to check in. I discovered the room had a single king-sized bed instead of the reserved two queen beds. The front desk apologized and offered a rollaway bed, which was not ideal. At midnight, we faced a door issue; the rollaway bed blocked access, and the upper latch was engaged. My keycard didn’t work on the second door. A staff member made new keycards but couldn’t open the door, requiring an engineer’s help at 1:15 AM. Despite the staff’s efforts, the experience was disappointing due to the series of issues, including not being able to check in on time and not receiving the reserved room. "

"Just need window open overalls is soo good"

"We had a few issues....a/c, plugged toilet, only one face and hand towel.....but the price was GREAT! We the issues resolved and had a good time. "

"Great and fast service. The room was great,clean and huge."

"Nice hotel. Loved the complementary breakfast "

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"The pictures online showed this hotel to be beautiful, but the room did not look like the pictures. First off the room was dark with thick shiny grey painted walls. The living room was completely separated from the bedroom by a dark creepy hallway. Neither the bedroom window or living room window would lock. I called the front desk, no one ever showed up. There was no elevator to the second floor. The room was so creepy, I felt very unsafe. I ended up leaving and booking at another hotel. I will be contacting my credit card company about getting a refund for false advertisement. "

"Staff very nice to deal with . The hotel is an older hotel but in good condition and clean. "