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"The staff was nice, room was clean and easy check in and check out. "

"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"We are eternally grateful to the Kichijoji Excel Hotel Tokyu, for they went above and beyond to search and find our forgotten and beloved personal item, and helped us with its delivery. "

"Everything clean and nice breakfast buffet."

"Room was great. Well prepared as with all Toyoko Inn Hotels. We enjoy the central locations of the hotel and the convenience to get to and fro. Service is great and staff courteous always. And checkin and out is fast and automated after the system captured our details after the first stay. Family enjoyed the 24h coffee area and use of moisturizer due to the dry season. Breakfast is great and convenient so that we could set off quickly the next day. We drove and needed parking. While the chargeable hotel car park is not suitable for our mpv, we thank the receptionist for their info on other surrounding parking locations and charges. And indeed the charges are lower than the hotels and some have further lowered their rates."

"Courteous service, clean and specious room, great amenities. We have been using this hotel many times and always come back to it. "

"Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes."

"とても親切で良かったです。朝のビュッフェも美味しかったです。"

"Clean room, plenty of amenities and a great location."