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"Friendly and vibrant staff. "

"This hotel is awesome! We received a free upgrade to a 1-bedroom apartment which was so lovely and such a nice surprise! The Emberz bar was great with delicious well-priced food. Our son loved the pool and sauna. We will definitely be back, thanks so much Ascot Hotel!"

"Lovely and warm place, would recommend to others."

"Breakfast was excellent, scrambled eggs cooked to perfection not rubbery, hash browns crispy, bacon not over cooked, bake beans, mushrooms tasty. All this plus continental breakfast and juice, coffee and tea. Staff really friendly and customer focused. Our plane couldn't land in Invercargill so we returned to Auckland and could rebook another flight until two days later. The hotel were so understanding and made a note that we were unable to stay for two nights. Because we booked online we had to go back to Expedia who just call the hotel confirmed that we were not book in yet and within 2 hours we received refund for 2 days. Loved our stay and would highly recommend this hotel. "

"Room clean staff friendly "

"Lovely clean place with extremely helpful staff. "

"Very clean and lovely Staff ver helpful and friendly "

"An excellent stay overall. The apartment unit was very clean and thoughtfully laid out with good amenities and attention to detail. Some of the wall paper and skirtings etc are a bit dated, but this didn’t detract from the excellent value and overall good experience here. Friendly and knowledgeable staff, very welcoming. "

"Reception a bit snippy. "