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"Clean and cozy room. Breakfast was nice with a good variety of food choices. Would be glad to stay there again in the future"

"As I arrived inside the property, I could smell a very bad odour, which I assumed was coming from the carpet on the stairs and landing. The was also in my bedroom. I was given a bedroom on the 4th floor. No lifts and as I have a hip and back problems, this wasn’t nice having to negotiate the stairs and corridors"

"Everything was perfect even for a short stay. Has all that could be needed. "

"Lovely staff, very good breakfast and choice. The room had a strange smell (possibly from newish carpet?) Staff provided air fresheners immediately and all was good. Parking is great at £4 for the night. All in all, an enjoyable stay and would definitely return."

"Parking on the booking sites says free parking, however it is not free and you do need to pay to park. Rooms clean I did not have the breakfast. Staff friendly."

"Good hotel."

"I loved my stay at the Norton Grange from start to finish. Every member of staff was so friendly and welcoming and nothing was too much trouble for them. My Privilege Room was lovely, spotlessly clean and with pristine bed linen and towels. I loved the little touches like the Nespresso machine, stocked minibar fridge and a really nice selection of teas and coffee with biscuits! There was also a gorgeous bathrobe and slippers. The bathroom was beautiful, again spotlessly clean and with thoughtful high-quality amenities and toiletries along with lovely huge bath towels. I ate dinner in the restaurant and my meal was delicious, freshly cooked and served very quickly, again by absolutely delightful staff. Breakfast was absolutely stunning with the most amazing selection of delicious food including the best locally produced sausages I have ever tasted. After breakfast I used the spa. It was wonderful. I used the thermal pools and the aroma steam room and I loved them. The pools were amazing, especially the one that is open to the outside where you can look out over the grass and trees and watch the squirrels playing. Everything was just lovely and the cherry on the cake was seeing a beautiful deer in the meadow next to the hotel as I went out to my car to set off home. Absolutely wonderful and I can’t wait to visit again in a few weeks. Thank you to everyone who made it such a lovely experience."

"Good clesn hotel, parts of it are outdated but going through a refurb. Unfortunately this has made it very very noisy."

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