Old Town Lucerne Holidays from AU$916

Good location. It’s directly in front of Glatt mall where you can shop & get real food from Migros restaurant upstairs. There is also an ATM downstairs to pull out Swiss francs. The 19 CHF breakfast is good but s bit pricey. But I do like starting my day off with breakfast. The hotel has all the basic needs and the hotel was cheaper than hotels that were by Zurich HB (main station). Staff was super friendly & Wallisellen station is near (like 8 minute walk).

Reception staff were a bit dismissive. I wish that all hotels appreciated older, solo, female travellers. We have money, no mortgages and, if made to feel welcome, we will spend our money IN the hotel - meals, room service etc. My room was the furthest it could be from Reception. It was a nice room but I know it was not the best single room I could have been given. Therefore, it was not value for money. And would not bring me back. As a contrast, in both the Four Seasons in Vienna (for a similar price), I was treated extremely well and will stay there again. And, likewise, in a four star hotel in Slovenia, I was made VERY welcome - therefore had room service one night and ate in their restaurant the next night, and bought champagne in their bar.

Clean room and helpful staff

Excellent location. Clean and updated decor. Good choiche of TV channels. Compact but all the essentials were covered up well

Location is literally perfect, room was second floor with zero noise from streets, spotless and absolutely luxurious. The vip access included a bottle of prosecco and the lobby staff was incredibly nice. During this trip i visited 4 countries in EU and this hotel was hands down the best. I will be going back.