Ōkubo Hotels, Narashino

"At this hotel all staff can speak great English so travellers can feel easy and ask about just anything. Late checkout will charge more but the staff are happy to accommodate. One word of advice - still leave at least 10-15 minutes of “travel time” from the airport to your hotel room. Despite this is an airport hotel, the walk from the Arrival hall is actually pretty substantial, and the hotel itself is big - escalators, lining up for check-in’s, and even walking to your room all takes time. On the brighter side, the complex where the hotel sits is great! Great dining options to drugstores and fun shopping, for short layovers you can actually have some fun without going into the city of Tokyo."

"An excellent location and many things to do on site! Check in was quick and easy. Our room was very clean, but it was a bit tired. Carpet had pieces coming out in several spots. Bed was very comfortable and room had a lovley ciew of the Tokyo skyline. Breakfast was delicious and had lots of options. Very convenient to the Shinagawa station. Would stay here again!"

"The room is outdated, we ask for extra pillow was told they do not have enough. "

"We loved staying at this Hotel, a hidden gem. The hotel is modern, comfortable, clean and the restaurant is fantastic. It is also close to various trains and subways, so easy access to the rest of Tokyo."

"I had a very good experience last time I was there but this time it wasn’t as good. Now, they don’t clean the rooms or change bed linens every day, unless you request it. On the last day, when we tried to store our luggages at the front desk after we checked out, one of the staff was very rude to us. Next time, we will consider a different hotel."

"I stayed at this hotel as I had a 16hour overnight layover in Haneda. Didn’t really interact with anyone working at the hotel so therefore can’t comment on the service. My room felt old and my room was small. Convenient location obviously. "

"Espectacular is just a little far from shibuya. "

"ocean view was perfect. We were able to see Mount Fuji from our Window. "

"The room was bright, spacious, and kept perfectly clean. The staff was incredibly friendly and welcoming. Our room offered a stunning view of Tokyo Tower, which made our stay even more special. Breakfast was not only delicious but also a delightful start to each day. Getting around was a breeze with easy transportation options. I truly wish I could have stayed a little longer to enjoy it all."