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"Nice place to be. Staff very nice and cordial. "

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"Visited multiple hotels while in the area and would chose a different location. I am not a native of Japan and was visiting for a basketball game(which was amazing!)"

"Always love coming here during the winter time for the slopes"

"This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set it up ourselves, it was a fun experience. The ONLY/main issue I had was that their public bath started off amazing until I noticed the insane amount of heavy black mildew/mold all over the walls and ceilings, it was like a horror movie and I couldn’t unsee it. Please please get that cleaned/disinfected, it is such a health hazard. I wish to come back and enjoy the facility again!! The saving grace was that we had our private tub as an option. The town is quaint so not much to do, so it was great that they had a game room with arcade games and ping pong table, our kids loved closing the night out there. The value we got for the experience was great and we want to return and do it all again! "

"Clean room, helpful staff, and overall clean hotel. Close to train station. Would stay here again."

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"

"The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet"

"DO NOT STAY HERE! This hotel does not provide any cleaning service besides cleaning trash cans and giving you two bottles of water. They do not clean your bathroom or make your bed, let alone changing bedsheets. Even upon request, the management team did not provide the necessary service. Although the staff is friendly and welcoming, you can sense that the Chinese owners really do not care about the guests and just want to save money in every way possible. Horrible business!"