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"Service was amazing"

"Nice rooms, great service and staff and a delicious buffet breakfast. "

"Phone reception in tge room was vety patchy. Bed was comfortable, bathroon great, loved the rail in the shower Central to all I needed to walk to."

"Clean rooms, very comfy beds, friendly staff. A great accommodation "

"We were upgraded to a two bed apartment it was perfect. Everything was comfortable. Loved the use of The Darling pool facilities. "

"Lovely room, excellent service - the entire staff was"

"Massive rooms great brekky, reception took too long checking me in, some issues with credit card machine. "

"We loved the customer service at the Shangri-La. Our room was understandably not ready when we arrived at 9am but they suggested we freshen up in the gym change room. It was lovely to take a shower and change into a fresh set of clothes after a long flight. Our room became available before noon. The bathroom was quite spacious and the lighting in the room was soft and not harsh. Everyone we spoke to was accomodating and pleasant. Good location close to Circular Quay, the Rocks, and public transportation."

"Great service.. plenty of bars within "