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Hotel Santa Helena Plaza

Photo gallery for Hotel Santa Helena Plaza

Outdoor pool
Outdoor pool
Superior Room, 1 King Bed
Interior
Lobby lounge

Overview of Hotel Santa Helena Plaza

Explore the area

Map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000
  • Popular LocationZocalo Square8 min walk
  • Popular LocationOaxaca Cathedral9 min walk
  • Popular LocationChurch of Santo Domingo de Guzman15 min walk
  • AirportOaxaca Intl. (OAX)20 min drive
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Room options

View all photos for Standard Double Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Located on the ground floor
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Balcony or patio
Separate sitting area
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

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About the area

Oaxaca

Located in Oaxaca, Hotel Santa Helena Plaza is in the city centre. Zocalo Square and Oaxaca Cathedral are notable landmarks, and the area's natural beauty can be seen at Oaxaca Ethnobotanical Garden and Tule Tree. Benito Juarez Market and Church of Santo Domingo de Guzman are two other places to visit that come recommended.
Visit our Oaxaca travel guideOpens in a new window

What's nearby

  • Benito Juarez Market - 5 min walk
  • Zocalo Square - 8 min walk
  • Oaxaca Cathedral - 9 min walk
  • Church of Santo Domingo de Guzman - 15 min walk
  • Oaxaca Ethnobotanical Garden - 17 min walk

Getting around

  • Oaxaca Intl. (OAX) - 21 min drive

Restaurants

  • Jardín Morelos - 6 min walk
  • Tlayudas el Negro - 5 min walk
  • Coronita - 4 min walk
  • Alex - 3 min walk
  • Restaurant Santa Cecilia - 4 min walk

About this property

Hotel Santa Helena Plaza

Hotel near Benito Juarez Market
Located close to Zocalo Square and Oaxaca Cathedral, Hotel Santa Helena Plaza provides a terrace. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A TV in reception, a front desk safe and a 24-hour front desk
  • A water dispenser, luggage storage and tour/ticket information
Room features
All guest rooms at Hotel Santa Helena Plaza have perks, such as separate sitting areas, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Does Hotel Santa Helena Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Santa Helena Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Helena Plaza?

Self-parking is free at this property.

What time is check-in at Hotel Santa Helena Plaza?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Santa Helena Plaza?

Checkout is at noon.

Where is Hotel Santa Helena Plaza located?

Located in Oaxaca Centro, this hotel is within a 10-minute walk of Benito Juarez Market, Zocalo Square and Oaxaca Cathedral. Oaxaca Textile Museum and Church of Santo Domingo de Guzman are also within 1 mi (2 km).

Hotel Santa Helena Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 79 reviews" "
Rating 8 - Good. 32 out of 79 reviews" "
Rating 6 - Okay. 13 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Helena
Good location. Quiet. Good service
Stayed 3 nights in Apr 2023

8/10 Good

Aymeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
They show a picture of the swimming pool. The swimming. pool is unusable it is not clean. The towels were not white and they were very old. When i got there we were only 2 people and they charged for 3. Overall it was not what i was expecting.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, nice place but sketchy neighborhood
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
A few of things to consider. 1- the white portion of the floor as you enter the swimming pool should be non-slip material super slippery specially for kids. Check out which material should be used. 2- Clearly state there is no air conditioner on the specifications. Had I known this, I sincerely would not have stayed here. 3- Family of 4 requires atleast 2 toilets rolls of paper.
Stayed 2 nights in Jul 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel has spacious rooms with balcony views of the pool. The pool was a fantastic addition, given the hot weather - we used it everyday. The room was quiet and had both aircon and a ceiling fan. There is also free offstreet parking onsite.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It’s one of the few hotels with a pool but the pool furniture wasn’t good. There were no cushions on the loungers so those were pointless. Our room was dark and gloomy, no windows. Staff was very strict about guest and where they can be located in the hotel. We were asked to not sit by the pool with our guest even though there was no one else around at the time. (Guests were one female and child) The security of the hotel seemed good. The cleaning staff were very good. Not the best location as other places we’ve stayed in Oaxaca. It was ok but would not stay there again.
Stayed 2 nights in May 2021

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Oaxaca Centro
Great place to stay in central Oaxaca. The team there was great even with the language barrier they try to help one of the best places I stayed at. My room had no heat or ac and it didn't matter as I was next to the pool and it was cool
Stayed 4 nights in Dec 2020

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good spot to explore Oaxaca
A lovely spot to explore Oaxaca - nice big bright rooms with private terrace and a pool
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very clean. Also room is very big. Bed is old.
Stayed 1 night in Feb 2020