Hotel Hacienda is steps from Zocalo Square and the Church of Santo Domingo de Guzman. Enjoy cocktails at the poolside bar, relax in the garden, or dine at Las Canastas. Free WiFi and dry cleaning services are available, with staff ready to assist.
Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: MXN 200 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel Hacienda have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hotel Hacienda?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 14 June 2026 start from AU$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Hacienda pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hacienda?
Self-parking is free at this property.
What time is check-in at Hotel Hacienda?
Check-in start time: 2:30 PM; check-in end time: anytime.
What time is check-out at Hotel Hacienda?
Checkout is at noon.
Does Hotel Hacienda provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MXN 200 per vehicle applies.
Where is Hotel Hacienda located?
Situated in Oaxaca, this hotel is within 1 mi (2 km) of Pueblos Mancomunados and Zócalo. Convento de Cuilapam and Pochote Organic Market are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 614 out of 1015 reviews
10 - Excellent
614
Rating 8 - Good. 278 out of 1015 reviews
8 - Good
278
Rating 6 - Okay. 92 out of 1015 reviews
6 - Okay
92
Rating 4 - Poor. 12 out of 1015 reviews
4 - Poor
12
Rating 2 - Terrible. 19 out of 1015 reviews
2 - Terrible
19
Reviews
Verified
10/10 Excellent
Barbara Lee
14 Apr 2026
Liked: Cleanliness
An uber to the zocalo. The property was wonderful and quiet and great breakfast and pool!
We really enjoyed breakfast at the hotel restaurant. The food was fresh and tasty, and the staff kept everything clean and stocked. It was a great start to our day
The staff was professional and friendly and ready to help anytime.
They promptly changed our room to a more quiet one once available.
Our room was cleaned on a daily basis.
Tasty restaurant and pool to drink a beer by.
Would definitely recommend
The rooms where clean and pretty well maintained, the staff was kind and friendly. It was close to the Centro and a walkable distance from most things. They also offered 2 tours, and although we didn't do any it was nice to have that option.
+Spacious rooms, lots of parking, restaurant and pool. Nice old hacienda.
- 20 min walk to centro, not a negative if you like walking and want to get your steps in!
Overall good value for money and I would stay there again.
The room was clean. The staff at the front desk were super friendly and nice. Just the waiter at the restaurant they have there was rude. He had a bad attitude. Not only did I feel that way but my entire family did. This happened around 10AM on 2/13/2026.
Nice pool area, ample room size, room service, easy access for taxis and parking. Professional staff. Bottled water in room. A/C and fan made us comfortable.
Easiest check in ever! All the staff was friendly but Efrain at the front desk is awesome!! very friendly and helpful with questions we had he was there to help with anything we needed.
Mayra
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
JIN YOUNG
16 Feb 2026
Liked: Cleanliness
Classic pretty but old. My room was close to the main road and it was super noisy and I couldn’t sleep well. Because the window is an old style that doesn’t close completely. Also staffs cannot speak English. I asked a taxi that I can use a credit card, but it wasn’t, so I had to pay more with usd. The location to busy area is also like 20-25mins walk, which is not easy during hot days. The price seems reasonable and building is cute with the pool, but make sure you’re good with above uncomfortable points
The property needs tremendous amount of maintenance in the rooms, closet, internet, ac, food taste.
The parking is ok
Pool is clean
Staff in the morning have great services
Room:
Tv sometimes wont work
Internet signal 1 bar
Main door does not close
Beds are smaller like full size
AC unit small than average